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Job Summary

Job Description
 

Overview

The Senior Human Resources Operations Analyst is responsible for overseeing and completing operational projects, analyzing data, and preparing reports for management, with a focus on process improvement and operational efficiency. The successful candidate must possess excellent project management skills, be analytical, detail-oriented, and exercise sound judgment and discretion when working with confidential information.

Essential Functions

• Oversees and completes assigned projects, including process improvements, system implementations, and other initiatives to improve operational efficiency.
• Analyzes data and prepares reports for management, such as budget reports and operational metrics.
• Develops and maintains data dashboards to track key performance indicators and monitor trends.
• Collaborates with cross-functional teams to identify reporting needs and develop solutions.
• Assists with project plans, timelines, and budgets to ensure timely and within budget delivery.
• Collaborates with cross-functional teams, such as IT, finance, legal, and facilities, to ensure successful project delivery.
• Exercise sound judgment and discretion when working with confidential information.
• Stays up-to-date on technology trends and makes recommendations for new tools and technologies.
• Maintains and updates organizational documents and training materials.
• Serves as a liaison with city departments for operational assistance.
• Gathers and compiles information, researches issues, and composes special reports for management.
• Coordinates departmental events.
• Performs other duties as needed or assigned.

Knowledge and Skills

• Skill with reporting tools, such as Tableau or Power BI.
• Proven track record of managing successful projects, including process improvements and system implementations.
• Strong analytical skills and attention to detail and ability to manage multiple projects and tasks successfully.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Knowledge of compliance regulations and data privacy requirements.
• Knowledge of Human Resources methods, practices, and procedures.
• Demonstrated ability to exercise sound judgment, discretion, and maintain confidentiality.
• Ability to keep and maintain accurate digital records and files.
• Effective verbal and written communication skills.

MINIMUM QUALIFICATIONS:

EDUCATION: 

• Bachelor’s degree in Human Resources, Business/Public Administration, Finance, or related field. 

 
EXPERIENCE:

Two (2) years of operational management, which included any of the following: 

• Reporting
• Analytics
• Budgeting 
• Project management

 
EQUIVALENCIES: 

• High school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements.
• Associate degree in any field plus four (4) years of the required experience will meet the education and experience requirements.
• Bachelor’s degree (or higher) in a non-specified field plus two (2) years of the required experience will meet the education and experience requirements.
• Master’s degree (or higher) in a specified field will meet the education and experience requirements.

Salary Range

 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.