Job Description:

Job Objectives:

To provide advanced support to the HR Manager across multiple HR functional areas including payroll, HR analytics, HR operations, employee relations, and continuous process improvement.

The role plays a key part in driving operational excellence, ensuring data accuracy, improving HR processes, and supporting strategic HR initiatives.

The position also serves as a key liaison between HR, employees, internal stakeholders, and external vendors to support the organization’s business goals and foster a positive employee experience.

Job Responsibilities:

Recruitment & On-boarding

• Take lead in overseeing the implementation of the full recruitment lifecycle, including sourcing, screening, and interviewing candidates (Only 2nd Interview for Job Bands below 6B).
• Coordinate and facilitate new employee onboarding to ensure a smooth transition and a positive on boarding experience that is a key driver of early engagement and productivity.

Performance Management

• Assist with the company's performance appraisal process, ensuring a smooth and fair cycle.

Internal Communications / Employee Engagement

• Serve as a point of contact for employee inquiries in a timely manner.
• Take lead when it comes to communication and implementation of HR policies and procedures to ensure compliance and alignment in the way HR operates.
• Plan and Implement engagement strategies that align with business culture and drive employee experience.

Mobility Management

• Forecast, plan ahead and manage all aspects of Employment Pass applications (Including Dependent Passes) and other work visa processes.
• Responsible for ensuring work permit applications including renewal is in full compliance with local immigration laws, and working on tight deadlines to meet business needs.

Off Boarding / Employee Exit

• Conduct exit interviews (Below Job Band 6B only) and analyze feedback to identify trends.
• Partner with HR Manager to propose, develop and implement Strategic Employee Retention plans to keep a healthy turnover rate.

HR Systems

• Maintain and update employee data in BIPO with a high degree of accuracy.
• Generate regular and ad-hoc reports to support strategic decision-making.

Training & Development

• Manage the company's annual training plan in alignment with business objectives and employee development needs, based on the annual One Airbus Training Plan.
• Track and evaluate the effectiveness of training programs through feedback and data analysis.
• Maintain accurate training records and employee development logs.
• Responsible for preparing the Training Bond, ensuring it’s completely signed before Training commences and submitting it for Stamping.

HRDC Claims Management

• Ensure the company's compliance with HRDC regulations and requirements.
• Manage the HRDC claims process (excluding applying for training grants via eTRiS system) Preparing and submitting all necessary documentation, such as invoices, attendance sheets, and training schedules
• Tracking and following up on the status of claims to ensure timely reimbursement.
• Maintain a comprehensive record of all HRDC-related activities and correspondence.

Talent Management & Development:

• Support the administration of talent management initiatives, succession planning, and career pathing.
• Collaborate with managers to create individual development plans.
• Help maintain and update job descriptions

Other HR Task

• Work closely with the HR Manager to strategically plan and execute projects, such as organizational development, workforce planning, and change management initiatives.
• Act as the primary point of contact for all HR-related matters in the HR Manager's absence, demonstrating the ability to make sound decisions and handle urgent issues with minimal supervision.
• Other duties reasonably determined from time to time by the Company.

Job Requirements:

• Bachelor’s Degree or Diploma in Human Resources, Business Administration or a related field
• Minimum 5+ years of progressive experience as a HR Generalist
• Proficient in Google Suites & HR systems
• Strong knowledge of Malaysia labour laws, HRDC and HR best practices
• Proven experience in recruitment, training, employee engagement
• Ability to manage multiple priorities and deliver within tight timeline
• Proven experience with Employment Pass and other immigration processes
• Excellent interpersonal and communication skills, both written and verbal
• Proven ability to handle confidential information with discretion
• Demonstrated ability to work independently and as part of a team.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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