Jobs Companies Simbe Robotics Senior Fleet Operations Engineer - West Coast

Sobre esta vaga de Senior Fleet Operations Engineer - West Coast na Simbe Robotics

Simbe Robotics · Portland, OR
Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that help retailers optimize operations, improve shelf execution, and deliver valuable data insights. Our autonomous robots and multi-modal data collection systems are transforming how retailers manage inventory and make data-driven decisions.
 
Summary: 
Simbe's robots operate in live retail environments around the clock - and the Senior Fleet Operations Engineer is the technical force keeping them that way. This role sits at the intersection of hands-on electromechanical work and remote systems monitoring, requiring sharp diagnostic instincts, strong customer communication, and the technical range to move between field repairs and command-line troubleshooting.
This is a high-ownership role on a small, fast-moving team. The work is varied, the stakes are real, and no two days look the same.

Responsibilities

  • Travel to customer stores to perform hardware maintenance, repairs, upgrades, and retrofits on deployed robots
  • Remotely monitor robot fleets, respond to escalated alerts, and troubleshoot issues via remote login
  • Support third-party field technicians by phone and remote access during on-site work
  • Coordinate directly with customer store teams to resolve operational issues
  • Identify recurring failure patterns and contribute to long-term fixes and process improvements
  • Schedule and Travel

  • Local travel within a 90-minute radius — up to 50% of working time
  • Domestic travel for occasional deployments or team needs — up to 15%
  • Remote on-call support required on approximately one-third of weekends
  • Qualifications Required

  • 5+ years of hands-on experience assembling or repairing complex electromechanical systems
  • Proven troubleshooting skills across video, networking, and computer systems
  • Proficiency with Linux CLI and shell scripting
  • Comfort with web-based live control and monitoring tools
  • Clear, professional communication — written and verbal — for both customer and internal audiences
  • Based in or near the greater Portland OR, Seattle WA, or Las Vegas NV areas
  • Prior experience in field service, robotics, or deployment-heavy technical roles

  • What We're Looking For 
    The strongest candidates will be self-directed problem-solvers who take ownership in the field without waiting to be told what to do. They communicate proactively with customers, escalate when appropriate, and bring a service mindset to every interaction — whether that's a store manager waiting on a repair or an engineer asking for remote support.
     
    At Simbe, you will be at the forefront of retail innovation, working with cutting-edge AI and robotics technologies to transform retail operations. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers. Join us to be a part of a team that is not only reshaping the future of retail but also offering immense value to our clients worldwide.
     
    Simbe Values: R. E. T. A. I. L.
    Result Driven - We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors. 
    Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.
    Transparent - We highly value open communication internally, and with our partners and customers. We are receptive to feedback.
    Agile - We are agile and always eager to learn. We quickly adapt to changes and customer needs.
    Innovative - We are bold and innovative, with an intense focus on product design and user experience.
    Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.
    Pronto para se candidatar à Simbe Robotics?
    Candidatar-se à Simbe Robotics

    Vagas semelhantes

    Cadastre-se para receber sugestões sob medida com base nas vagas que você abre e nas buscas que você salva.

    Mais vagas na Simbe Robotics

    Ver todas as vagas na Simbe Robotics →

    Candidatar-se agora
    🤖

    Opa — calma aí

    A JobsRadar foi feita para pessoas de verdade passando por um momento difícil na busca por emprego — não para requisições automatizadas. Você está clicando rápido demais e agora está temporariamente bloqueado.

    Volte mais tarde. Se você está mesmo procurando emprego, estamos com você — apenas aja como um ser humano.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Ganhe vantagem na sua busca por emprego.

    Entre no nosso canal do Telegram para o que ajuda você a conseguir a vaga — referências salariais, o pulso semanal do mercado e avisos de novos recursos. Sem spam, só sinal.

    Entre no canal — é grátis