Job Title

Job Description Summary

Job Description

About the Role:

1. Repair Team Leadership

• Lead, supervise, and manage the repair team in executing daily repair works and fault rectification.
• Plan and allocate manpower, tools, and resources efficiently.
• Ensure all repair works are carried out in compliance with safety standards and company procedures.
• Provide technical guidance and troubleshooting support to technicians on complex issues.
• Monitor team performance, discipline, and productivity.

2. Maintenance Trend Analysis

• Analyse maintenance data, breakdown reports, and service records to identify recurring faults and failure patterns.
• Develop and implement preventive and predictive maintenance strategies based on data insights.
• Track key performance indicators (KPIs) such as downtime, fault frequency, and response time.
• Recommend improvements to reduce breakdowns and enhance lift reliability.

3. Technical & Operational Support

• Investigate major breakdowns and provide root cause analysis (RCA).
• Liaise with suppliers and OEMs for technical support and resolution of complex issues.
• Support modernization and upgrading works by providing technical input from maintenance data.

4. Reporting & Documentation

• Prepare regular reports on maintenance trends, repair activities, and system performance.
• Maintain accurate records of repairs, component replacements, and fault history.
• Present findings and recommendations to management and clients where required.

5. Continuous Improvement

• Identify areas for process improvement and implement best practices.
• Drive initiatives to enhance maintenance efficiency and reduce operational costs.
• Support training and development of technicians to improve technical competency.

Requirements

• Degree or Diploma in Mechanical, Electrical, or Mechatronic Engineering.
• Minimum 5–8 years of experience in lift/escalator maintenance or repair works.
• Strong troubleshooting and technical knowledge of lift systems.
• Experience in data analysis and maintenance trend evaluation.
• Proven leadership experience in managing technical teams.
• Good communication and report-writing skills.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

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