Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Underwriting

1

We're hiring a Senior D&O Underwriter based in Manchester or Leeds, with responsibility for new business growth across the North region.

With a primary focus on driving new business development, you will proactively grow a portfolio of broker relationships while simultaneously managing renewal business to maintain retention, pricing, and profitability.

Working alongside regional and product specialists, your main objective will be to bring in new clients, identify fresh opportunities for growth, and expand existing accounts. This role prioritises sales and proactive pipeline development alongside expert underwriting, you will fully own your broker relationships and be directly accountable for the new and recurring revenue they produce.

Beyond your own portfolio, you'll play an active part in developing the people around you, coaching and mentoring Development Underwriters and setting the standard for how the team operates.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Underwrite and assess risk for products and accounts from assigned brokers. Make appropriate decisions within own underwriting authority in addition to considered, intelligent, and complete recommendations to regional or product underwriting leadership.
• Consistent with TICL underwriting principles underwrite more complex accounts and risks and consider different approaches toward risks to maximise profitability (e.g., pricing, retention, endorsements, limits, indemnity, security).
• Make prompt, sound decisions within underwriting authority and based on appropriate underwriting information. Negotiate terms and conditions consistent with regional or product underwriting requirements and standards within submission timeframe.
• Understand and execute product segment strategies to produce budgeted results.
• Continuously manage book of business (maintain quality of business required by regional or product underwriting strategy).
• Accountable for accurate underwriting documentation and information in account management systems and adherence to documentation standards.
• Embrace required working practices with allocated Underwriting Account Management resource in order to deliver appropriate and timely underwriting service on your accounts at all times.
• Establish and maintain collaborative relationships with colleagues in Head Office, Risk Control, Claims, Actuarial, and as needed, any other parts of the organisation.
• In exercising own underwriting authority, assure that policies and accounts are effectively underwritten, handled and documented in compliance with company and regulatory standards and requirements.
• Develop and leverage broker/client relationships through a high level of visibility and using a disciplined sales management approach (e.g., planning and follow-up for broker and prospective customer visits/meetings) in support of business objectives.
• Effectively develop and execute sales plans for assigned brokers in conjunction with the regional sales leadership as appropriate.
• Create and achieve sales plans that identify and capture new business opportunities and effectively cross sell TICL products.
• Act as a responsible business partner with assigned brokers and clients, managing interests of TICL.
• Seek out and maintain collaborative relationships with colleagues in other business units and regions to foster business development.
• Actively participate/lead regularly scheduled regional and product underwriting and/or sales meetings with your team.
• Demonstrate superior customer service standards (consistency, quick response, knowledge of products).
• Work with others to help achieve underwriting, sales and production goals and understand and work towards strategic objectives.
• Customer interaction focusing on meeting customer expectations for response time and knowledge of products and business.
• Work strategically and tactically with brokers to ensure they have an appropriate level of understand.
• As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications.
• As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers. You will ensure you keep adequate records of all transactions undertaken with customers, brokers and all other parties.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• University degree and/or Chartered Insurance Institute (CII) Advanced Certification or Diploma preferred.
• General knowledge of industry business operations and work methods, critical business issues and financial drivers that affect the Line of Business.
• General knowledge of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight.
• Continuously seeks out market insight and uses acquired knowledge to assist less experienced employees.
• Intermediate:
• Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives
• Intermediate:
• Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd's Market to make decisions
• Intermediate:
• Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making.
• Utilizes understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business.
• Intermediate:
• Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority.
• Makes sound quoting and pricing decisions that are in the Company's best interests.
• N/A

What is a Must Have?

• Previous experience of underwriting in management liability/professional indemnity/financial institutions required.