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Job Description Summary
A Nordic consultant is more than just an Epic expert. Our analysts take ownership for their work and the greater success of the organization. We’re also looking for someone who listens to the client and understands that each project and each organization is unique. You'll need to tackle tough projects to help those organizations succeed. Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that’s a plus. Here are a couple things you’ll need:

-At least 3 years of Epic experience
-At least 1 current Epic certification (Home Health, Hospice, Dorothy, Comfort)

Key Responsibilities

Perform Epic-related consulting and administrative computer services for Nordic clients

• Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems.

• Mentor client project teams as necessary in project and system build strategy.

• Track and document risks and issues.

• Analyze and document workflows.

• Work closely with project leadership, including documentation and facilitation.

• Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions.

• Lead meetings regarding project status and on-going work-product coordination.

• Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work.

• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers.

Skills and Experience

• All consultants must possess at least one Epic certification. Multiple certifications preferred.

• Some project management experience is preferred.

• Training roles may not always require Epic certification.

• For project management/leadership roles, PMP strongly preferred.

• Minimum two years’ Epic work experience after certification.

• Strong communication skills, written and verbal.

• Highly organized, able to multi-task as well as maintain intense focus on individual tasks.

• Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product.

• Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to:

  • Adapt quickly to new work environments.

  • Work successfully with different teams and co-workers.

  • Client workplace rules and regulations.

  • Varying travel and living arrangements due to project location changes.

• Aptitude for mentoring and guiding others.

• Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.

• Very high degree of professionalism

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Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.