We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you will be doing

CIBC’s US Chief Administrative Officer (CAO) and Technology & Data & AI (TDAI) (US CAO/TDAI) business spans Technology, Information Security, Deposit Operations, Loan Operations, Payment Operations, Data Management Office, Corporate Real Estate, Corporate Security, Procurement, Operational Resilience, and Governance & Oversight. US CAO/TDAI drives operational excellence by managing the technology and operations required to run the bank, enabling transformation through innovation, and supporting growth objectives with flawless execution of strategic initiatives. 

The Governance and Oversight (G&O 1B) team within US CAO/TDAI manages risk discipline, business resiliency, and value creation while strengthening the CIBC Risk Management Framework. 

At CIBC we enable the work environment most optimal for you to thrive in your role.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

As the Senior Consultant, Business Controls – Practice Management, you will lead the transformation of the US CAO/TDAI’s 1B program. You will help develop Governance, Risk & Control (GRC) strategies & program enhancements around issues management, control management, and incident management ensuring that the Program is aligned with business objectives, Bank standards, and regulatory requirements while driving efficiencies.  

• GRC Strategy Leadership: Develop, execute and continually assess comprehensive GRC strategies to ensure alignment with enterprise risk appetite, business goals, emerging risks and regulatory expectations. Maintain and enhance operating models for strong collaboration, accountability, and transparency around the 1B Risk Program inclusive of risk management activities.
• 1b Risk Practice Management Program:  Design and implement Practice Management framework to drive efficiencies and initiatives around key risk objectives such as issues management, control management, incident management, and metric reporting.  Collaborate with business stakeholders and 2LOD to drive efficiencies and perform continuous monitoring to ensure program and standard requirements are met. Utilize data analytics and AI to strengthen reporting to senior leadership.
• Collaborating with partners across all levels and geographies: Facilitate cross-functional coordination by working closely with internal stakeholders within US CAI/TDAI and in Canada, across all three lines of defense, at various levels of seniority.  
• Driving continuous improvement through technology and innovation and reporting: Identify opportunities to enhance efficiencies by leveraging new technologies, automation, and AI tools. Streamline processes, reduce manual effort, and improve overall program effectiveness. 
• Supporting teams with training, consultation, and tools: Serve as a trusted advisor on risk management and various risk matters. Provide support to business partners by fostering a positive risk culture of awareness and accountability.  

How you’ll succeed 

• Effective communication: Deliver insights and recommendations in a manner that resonates with diverse audiences, including senior leadership. 
• Relationship Management: Build trust and credibility with stakeholders by demonstrating expertise, authenticity, and a collaborative approach. Foster an inclusive and collaborative environment that drives collective success across all three lines of defense. Collaborate with senior leadership to identify opportunities for program optimization and deliver effective support.
• Continuous improvement: Inspire a culture of continuous improvement by leveraging leadership behaviors, innovative methods, and enabling technologies. Drive initiatives that enhance the efficiency, effectiveness, and sustainability.  Utilize critical and analytical thinking and adopt innovative strategies to improve the efficiency of the bank’s current processes.  Provide expert guidance to Lines of Businesses on risk management activities serving as a thoughtful leader by applying advanced concepts to drive program maturity and alignment with operational risk standards. 
• Managing multiple, complex priorities in a fast-paced environment: Simultaneously handle numerous initiatives and deadlines with the ability to shift priorities quickly. Proactively identify potential issues, escalate concerns, and drive timely resolution to ensure compliance and mitigate risk.  Operating with minimal direction and extensive risk management expertise.

Who you are 

• You are experienced risk professional with 7+ years of progressive experience in Risk Management and Practice Management within the financial industry. You have proven experience in developing, leading, and executing GRC strategies in a fast-price financial services environment.
• You are a Strategic Thinker who has the ability to see the big picture, anticipate future trends, and develop long-term plans that align with organizational goals by applying critical and analytical thinking. You are skilled at analyzing complex situations, identifying opportunities and risks, and making informed decisions that drive sustainable success. 
• You are an Innovative Problem Solver who approaches challenges with creativity and resourcefulness, developing original solutions that address issues effectively and drive continuous improvement. You thrive in dynamic environments, leveraging new ideas and perspectives to overcome obstacles and deliver impactful results. You’re an idea generator who can execute on those ideas and lead cross-functional teams toward the finish line. 
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You thrive in a team environment, leveraging the power of collaboration to achieve shared goals and you excel at building constructive and collaborative relationships, inspiring outcomes, and fostering trust through respect and authenticity. 
• You give meaning to data. You excel at analyzing and interpreting data, delivering valuable insights and recommendations to a wide range of audiences by leveraging data tools such as Power BI.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. 

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $125,000 - $130,000 USD (for US candidates only) and $80,000 - $100,000 CAD (for Canadian candidates only) for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. #LI-TA

*This job is not eligible for employment sponsorship* 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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