Job Title: Senior Coating Advisor 

Location: Argentina (based in Neuquén or Puerto Madryn) 

Schedule: Remote (different Work sites-customer facilities) 
Department: Service Operations 

Reports To: Area Manager Service Operations  

Travel Requirement: Up to 85% travel, both domestic and international.  

Important: Please submit CV’s in English 

Hempel, founded in Denmark in 1915, is a world-leading supplier of trusted coating solutions. Across the globe, our products protect and beautify buildings, infrastructure and other assets, and play an essential role in our customers' businesses. They help minimize maintenance costs, improve aesthetics, and increase energy efficiency. Through our brands Hempel, Neogard, Crown Paints, Wattyl and Farrow & Ball, we provide solutions for the Marine, Energy, Infrastructure and Decorative industries. 

Job Summary: Hempel is seeking an experienced and technically skilled Coating Advisor to join our Technical Services team in Argentina, to support in all segments (Energy, Infrastructure and marine). This role is responsible for advising Customers (applicators and end-users) on proper use and application of Hempel technologies and coating systems following SOP. Technical support to Customers and to Hempel’s Sales organization, R&D and other relevant functions as directed. 

Essential Responsibilities: 

• Fulfill assigned projects in accordance with the requirements of the Work Orders. 

• Advise customers on the correct use of Hempel products and paint systems by following instructions provided in current technical documentation (Product Data Sheets, application instructions, or other relevant technical materials). 

• Ensure compliance with agreed painting specifications, including technical standards, work procedures, and best painting practices. 

• Keep all parties informed of work progress through Progress Reports. In case of deviations or non-conformities, notify the customer in writing, provide recommendations for preventive/corrective actions, and follow up on their implementation. 

• Monitor and control paint inventory for the project, provide timely updates to front/back office sales, and ensure proper implementation of paint consumption planning and procedures. 

• Conduct coating condition surveys onshore and offshore as required. 

• Actively participate in claim handling procedures and assist in their resolution. 

• Provide pre-sales and/or post-sales technical support to customers, including testing and maintaining products, equipment, and services; evaluate and recommend new products or equipment upgrades as needed to meet customer requirements. 

• Monitor and resolve recurring issues to ensure ongoing customer satisfaction. 

• Manage complex and large-scale projects effectively. 

• Train customers on the features and application of purchased products when needed. 

• Ensure quality and timely reporting of all work activities. 

• Support the sales force regarding technical aspects of the company’s products and services. 

• Complete all required reports with high quality and on time. 

• Utilize information tools efficiently in accordance with Hempel’s procedures. 

• Ensure all Technical Services staff equipment is used according to project procedures and specifications, and that all equipment is calibrated and in good working condition. 

• Comply with training programs to acquire the necessary skills, knowledge, and behaviors. 

• Travel to project sites and prepare/distribute technical reports; travel accounts for approximately 85% of working time, both domestically and internationally. 

• Conduct work safely and responsibly, following Hempel’s HSE guidelines and the HSE procedures of each worksite. 

• Use all required personal protective equipment (PPE) and ensure it is always in good condition for the job 

Minimum Qualifications: 

• Fluency in Spanish (Portuguese and English are a plus) 

• Strong experience in the coatings industry, preferably with exposure to Oil & Gas. Coating advisory and application experience, along with knowledge across other industry segments, will be considered an advantage 

• Relevant certifications such as NACE, FROSIO, ABRACO, IARCOR or equivalent will be valued. 

• Technologically proficient and comfortable using digital reporting tools. 

• University degree in Chemistry or a related field is a plus. 

• Driver license and passport 

• Completion of required internal training as outlined in Hempel’s Group Training Policy. 

What is in it for you? 

• Comprehensive health coverage for employees and eligible dependents 

• Company-provided lunch, snacks, coffee and wellness benefits 

• Hybrid work options  

• Enhanced parental leave 

• Employee recognition programs, service awards, and special life event gifts 

• Additional family-focused benefits, including school supplies and seasonal employee gifts 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  

• 90% of the time at the working site or Hempel spray application facility exposed to: paint fumes and blasting dust, flying debris.  

• High level of noise from airless spray pumps, dry blasting pots, Ultra High Water Jetting machines and air hoses.  

• Wearing PPE (steel toe boots, coverall, safety goggles, ear plugs, hard hat, gloves)  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

• Periodical exposure to extreme ambient temperatures 

• Ability to climb ladders, scaffolding, steel structures and steep stairways. Bending and crawling in confined areas. 

• Working in high noise level areas. 

• Working around Hazardous environments.  

• Standing and walking for extended periods of time.  

• Able to work in extreme diverse environments 

• Able to wear fire retardant clothing required in areas as applicable. 

Applicants must be legally authorized to work in Argentina. Direct applicants only; we are not engaging with outside recruitment agencies. 

Application due

Seniority Level

Job Functions

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. 

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. 

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.