Number of Positions in Requisition

1

Job Details

This is a system-level leader who drives the integration of evidence-based practice, clinical operations, and enterprise technology strategy. Partnering with nursing, ancillary teams, and IT, this role leads complex workflow redesign, scales high-reliability processes, and oversees major EMR optimization efforts that strengthen quality, safety, and consistency across the health system. This role provides advanced consultation, mentors other informaticists, guides system build and testing, and uses data and user feedback to drive continuous improvement. Embedded within clinical operations, this role ensures that technology, workflows, and frontline practice evolve together—delivering smarter, safer, and more efficient care at scale.

Job Description

Summary
This is a system-level leader who drives the integration of evidence-based practice, clinical operations, and enterprise technology strategy. Partnering with nursing, ancillary teams, and IT, this role leads complex workflow redesign, scales high-reliability processes, and oversees major EMR optimization efforts that strengthen quality, safety, and consistency across the health system. This role provides advanced consultation, mentors other informaticists, guides system build and testing, and uses data and user feedback to drive continuous improvement. Embedded within clinical operations, this role ensures that technology, workflows, and frontline practice evolve together—delivering smarter, safer, and more efficient care at scale.

Job Duties

• Leads workflow design discussions and facilitates the building, testing and implementation of new system applications/modules.
• Functions as a coach and mentor Clinical Informaticists to achieve workflow standardization and design across the organization.
• Involves regularly evaluating the current state of the applications and workflows. Identifies aspects that could be improved and recommend/lead changes.
• Builds solid relationships to solve healthcare clinical and business problems and provides analytical solutions to complex issues.
• Leverages analytics and EHR usage data (NEAT, Signal, Epic Pulse) to identify improvement opportunities, drive targeted education, and inform data-driven technology and workflow enhancements.
• Leads large-scale optimization of clinical workflows and documentation to reduce burden, standardize best practices, and enhance quality, safety, and efficiency.
• Oversees integration and interoperability of nursing technologies — including mobile devices, physiological monitors, and telemetry — ensuring seamless data flow and reliable system performance.

Minimum Qualifications

• Master’s Degree MSN, MBA, MHA or other related field
• 5 years of progressive clinical/healthcare experience with demonstrated experience leading teams, committees, implementations or other special projects.
• Ability to analyze and solve problems.
• Ability to work well in a team environment and lead teams to successful completion.
• Ability to focus on details and coordinate multiple projects simultaneously and to consistently apply standards with flexibility for various department functions.
• Knowledge and ability to extract key data elements from data systems required as well as software programs including MS Office and Visio.
• EPIC Certification - Epic Systems Upon Hire

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Hospitals, Inc.

Primary Location Address

5501 Old York Road, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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