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NOTE: Applicant must be able to work (8:00 a.m. – 5:00 p.m.)

SUMMARY: Performs a variety of clerical and administrative tasks in support of the Office of Professional Standards (OPS). While guidelines are established for many tasks, judgement and discretion are often required in non-routine situations or when specialized subject matter knowledge is necessary. This role is essential to supporting recruitment, hiring, and background investigations for potential employees of the Nueces County Sheriff's Office.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Depending on assignment duties may include but are not limited to: 

• Assists with the recruitment process by working closely with job seekers interested in employment with the Nueces County Sheriff’s Office. 
• Administers and coordinates the Civil Service entrance exam.
• Collects, organizes, and verifies documents required for comprehensive background investigations in accordance with agency and Texas Commission on Law Enforcement (TCOLE) requirements.
• Maintains and organizes personnel files, applicant data, and confidential information in a secure and accurate manner.
• Utilizes Microsoft Office applications, particularly Excel and Word, to create reports, track applicant progress, and manage documentation.
• Schedules interviews, testing appointments, and other recruitment-related activities.
• Prepares and issues correspondence and official documents according to established procedures.
• Answers inquiries from applicants via telephone, email, and text messages, ensuring professional communication and strong customer service skills.
• Participates in recruitment and outreach events, assisting with setup, applicant interactions, and information dissemination.
• Conducts research and compiles data for reports and records, often requiring interpretation of policies and procedures.
• May perform other duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Any employee who drives a vehicle on official business must possess a valid driver’s license and maintain a driving record that meets the standards of Nueces County and the County’s insurance carrier.

EDUCATION and/or EXPERIENCE: High school diploma or general equivalency diploma (GED); plus, a minimum of three years responsible clerical or administrative support experience, preferably with a government entity or in law enforcement.

Any equivalent combination of education, experience and training which provides the required knowledge, skills and abilities, may be considered. 

LANGUAGE SKILLS: Ability to read and apply documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES:

• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Strong organizational and scheduling skills.
• Excellent written and verbal communication skills.
• Ability to interpret and apply rules, policies, and procedures.
• Strong attention to detail and proofreading skills.
• Ability to manage moderately complex records and generate reports.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong interpersonal skills and ability to work well with the public and within a team.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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