The preferred location for this position is Maynard, MA, operating under a hybrid work model, though we are open to flexible, US-based hybrid arrangements for the right candidate.

Meet the Team

Our Optics Operations team powers the next generation of global connectivity by bridging high-velocity product demand with world-class manufacturing execution. As a cornerstone of our global supply chain and high-speed infrastructure, we ensure cutting-edge optical technologies are delivered reliably, efficiently, and at scale to data centers worldwide. We are a collaborative, data-driven group of engineers, planners, and analysts who thrive on solving complex operational puzzles in an agile and supportive environment. What makes our team exciting is our focus on innovation—we actively integrate advanced AI, predictive modeling, and intelligent automation to redefine manufacturing planning excellence. 

Your Impact

As a Capacity Planner Analyst, you will play a critical role in scaling our manufacturing operations by aligning facility throughput with business demand. You will use data modeling, predictive analytics, and cross-functional collaboration to optimize equipment utilization, resolve production bottlenecks, and ensure operational excellence across our optics facilities.

Key Responsibilities:

• Analyze complex production schedules to determine capacity requirements and identify potential gaps between demand and supply.

• Monitor equipment utilization rates and conduct performance evaluations to recommend optimization strategies for production lines.

• Collaborate with production managers and supply chain teams to align master production schedules with real-time operational capacity.

• Perform root-cause analysis on production bottlenecks and provide actionable recommendations to improve OEE (Overall Equipment Effectiveness).

• Develop and maintain capacity models that account for maintenance schedules, shift patterns, and demand fluctuations.

• Prepare regular reports and dashboards for leadership detailing capacity utilization, equipment performance, and resource efficiency.

• Participate in cross-functional planning meetings to validate the feasibility of new production initiatives and product launches.

• Partner with Module Planners and Material Planners to integrate equipment capacity models with Clear-to-Build (CTB) material availability, identifying whether factory throughput is machine-constrained or supply-gated.

Minimum Qualifications

• 7+ years of professional experience in manufacturing operations, industrial engineering, or supply chain analysis, including a minimum of 4+ years directly focused on capacity planning, production scheduling, or equipment utilization modeling.

• Proven experience developing equipment capacity models and executing what-if scenario analyses to evaluate machine constraints, cycle times, throughput tradeoffs, and line balancing.

• Advanced proficiency in Microsoft Excel for quantitative modeling, multi-variable scenario analysis, dynamic arrays/XLOOKUP, Power Query, and complex data modeling.

• Demonstrated hands-on experience using Enterprise Resource Planning (ERP) or Manufacturing Execution Systems (MES) (such as SAP, Oracle, or Microsoft Dynamics) to extract, analyze, and manage production and scheduling data.

• Strong understanding of manufacturing processes, lean methodology, and throughput metrics.

Preferred Qualifications

• Professional certification such as CPIM (Certified in Planning and Inventory Management) or CSCP (Certified Supply Chain Professional).

• Experience utilizing data visualization tools such as Tableau or Power BI to track operational performance.

• Prior experience in a high-volume, multi-shift manufacturing environment.

• Working knowledge of SQL or other database management tools for data extraction and manipulation.

• Proven track record of leading process improvement projects that resulted in measurable increases in production output.

• Familiarity with optical transceiver manufacturing, semiconductor packaging, cleanroom environments, or specialized test/burn-in chamber capacity dynamics

• Experience or strong interest in utilizing Generative AI tools, intelligent automation, or predictive analytics to enhance scenario planning and automate operational reporting

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.