Job Title:

Senior Automation Engineer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.



The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Senior Automation Engineer - United States | Remote

We are seeking a highly motivated and detail-oriented Automation QA Engineer to join our team. In this role, you will help ensure the quality, reliability, and performance of web-based applications through robust automation testing, API validation, and database testing. You will collaborate closely with developers, business analysts, product teams, and QA team members to deliver high-quality solutions with confidence and speed.

Responsibilities

• Design, develop, and maintain automated test frameworks and scripts using Selenium WebDriver.
• Create, execute, and optimize automated test cases for web-based applications.
• Develop and maintain regression, smoke, and end-to-end automation test suites.
• Perform API testing using tools and frameworks such as Postman, Rest Assured, Swagger, or similar solutions.
• Validate backend integrations through database testing and SQL query execution.
• Verify data integrity, backend data flows, and ETL processes across relational databases.
• Analyze requirements, user stories, and technical specifications to create effective test strategies.
• Collaborate with developers, business analysts, QA team members, and product teams to identify, reproduce, troubleshoot, and resolve defects.
• Integrate automated tests into CI/CD pipelines to support continuous quality validation.
• Participate actively in Agile ceremonies, including sprint planning, daily standups, reviews, and retrospectives.
• Follow testing best practices, quality standards, and defined quality metrics.
• Prepare and share test execution reports, defect metrics, and quality dashboards.
• Support production validation and release testing activities as needed.
• Contribute to improved automated test coverage, reduced regression effort, earlier defect detection, and stronger release confidence.

Qualifications

• 5+ years of experience in automation testing, quality engineering, or a related software testing role.
• Strong experience with Selenium WebDriver and automation testing.
• Experience developing automation frameworks using Java.
• Knowledge of TestNG and/or JUnit frameworks.
• Experience with Page Object Model, POM, and automation design patterns.
• Experience using Maven and/or Gradle build tools.
• Strong understanding of RESTful APIs.
• Experience validating API requests, responses, authentication, and error handling.
• Experience with API automation frameworks and tools such as Postman, Rest Assured, Swagger, or similar.
• Strong SQL skills, including the ability to create complex queries for data validation and integrity checks.
• Experience validating data across relational databases such as SQL Server, Oracle, MySQL, or PostgreSQL.
• Experience with Git, GitHub, and/or Azure DevOps.
• Experience with CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps Pipelines.
• Experience with JIRA and test management tools such as Testmo, TestRail, or Azure Test Plans.
• Familiarity with Agile/Scrum methodologies.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a distributed team.
• Strong attention to detail and a quality-focused mindset.
• Ability to manage multiple priorities in a fast-paced Agile environment.
• Relevant certifications in Automation Testing, Selenium, or Agile are preferred.
• Experience working in retail, eCommerce, healthcare, or enterprise applications is preferred.
• Knowledge of performance testing tools such as JMeter is preferred.
• Experience with cloud platforms such as Azure or AWS is preferred.
• Understanding of BDD frameworks such as Cucumber is preferred.
• Exposure to AI-assisted testing solutions is a plus.

The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

We The deadline to apply for this position is: 09/19/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Location:

USA, TN, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

 

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected].  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

 

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE