Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

Senior Admissions Systems & Operations Analyst - Graduate Admissions / University Office of Graduate Studies - Georgetown University.

The Senior Admissions Systems & Operations Analyst plays an integral role in supporting Graduate Admissions operations and the graduate applicant experience at Georgetown University. The position serves as a key technical and operational resource for the admissions CRM, providing backup support for Slate administration, technical troubleshooting, data and record management, and the processing of prospect, applicant, decision, and enrollment information. Working under the Senior Associate Director of Graduate Admissions, this position helps ensure the accuracy, continuity, and efficient operation of admissions systems and processes. The Senior Admissions Systems & Operations Analyst also supports graduate recruitment and prospect management activities, including recruitment events, information sessions, and communications with prospective students and graduate programs.

Additional duties include, but are not limited to:

• Information Management, Systems Support & Training
• Admissions Support: Applicants and Programs
• Recruitment & Prospect Management
• Other Duties as Assigned

Work Interactions

This position reports to the Senior Associate Director of Graduate Admissions and works closely with the Graduate Admissions team and the broader Office of Graduate Studies. The position serves as a key backup and technical support resource for Slate and admissions operations, coordinating with the Senior Associate Director on system configuration, testing, troubleshooting, data integrity, reporting, and cyclical processing. The position supports and trains graduate academic programs on admissions systems and processes and coordinates with University Information Services and external vendors as needed. The position also works with campus partners, including the Office of Global Services, Student Financial Services, Student Affairs, Student Health, and the University Registrar, to support applicants and admissions operations.

Requirements and Qualifications

• Bachelor’s Degree
• 2 years of general administrative experience in an office setting
• Knowledge of, and experience with, higher education administration desired
• Well-versed in general administrative applications: Microsoft Office, Adobe Acrobat and Google apps
• Effective communication skills
• Excellent organizational and interpersonal skills
• CRM experience required; Slate experience preferred.
• Strong reporting and analysis skills
• Ability to learn and adapt to new data management systems with ease
• Must be able to appropriately represent Georgetown University at recruitment events and build effective relationships with prospects and applicants.
• Exceptional attention to detail required

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.