Position Overview

Join the Bearforce as a Senior Collections Analyst. In this position, you will lead all aspects of optimizing the company’s cash flow. Your tasks include managing intricate accounts, analyzing aging reports, resolving billing discrepancies, managing relationships and improving processes. Working closely with Finance, Sales, Customer Service, and logistics teams, to ensures accurate timely processing of transactions, reporting, and to overall support the global companies’ critical initiatives.

What You'll Do

• Run a high-volume portfolio of accounts with a focus on reducing aging and improving DSO.
• Conduct detailed analysis of customer payment behaviors, trends, and root causes of delinquency; recommend corrective actions.
• Partner with internal teams to resolve billing issues, credit disputes, and account discrepancies.
• Daily sales order hold review, monitoring and release activities to ensure risk mitigation while supporting order flow for product shipment.
• Build and maintain accurate aging reports, forecasts, and collection metrics for leadership review.
• Lead strategic outreach to past-due customers, including negotiation of payment plans and settlement terms.
• Assess Credit risk on new and existing accounts within the assigned portfolio.
• Identify high-risk accounts and collaborate with Credit to assess exposure and escalate as needed.
• Lead initiatives to enhance collections processes by increasing efficiency, automating workflows, and optimizing customer communication.
• Build positive working relationships with internal and external customers.
• Support monthly, quarterly, and year-end close activities related to receivables.
• Contribute to team knowledge-sharing and guidelines.

Who You Are

• 5+ years of collections, accounts receivable and experience; senior/advanced experience managing complex accounts preferred.
• Strong command of Excel (VLOOKUP/XLOOKUP, pivot tables, formulas) and ERP/AR systems (SAP, Oracle, preferred).
• Experience with collections or billing platforms; automation tools a plus.
• Ability to analyze large data sets, identify trends, assess risk, and develop actionable insights.
• Exceptional written and verbal communication skills; comfortable negotiating and influencing both internal stakeholders and external customers.
• Adept at investigating root causes, resolving disputes, and navigating complex billing scenarios.
• Strong cross-functional partner with the ability to work closely with Finance, Sales, and Customer Service teams.
• Lead multiple priorities with accuracy and urgency.
• Ability to build positive relationships while driving accountability for payments.
• Drive for continuous improvement, workflow optimization, and demonstrating systems to increase efficiency.
• Bachelor’s degree or equivalent experience in finance or accounting preferable.

The Stanley 1913 brand is committed to a diverse and inclusive work environment. PMI is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to [email protected]. 

Stanley 1913 is a total rewards company, which includes rewards beyond base salary. At Stanley 1913, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.