At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the role:

eBay is searching for a CSIRT Operations Engineer to join our highly visible Cyber Security Incident Response Team that provides Security Operations Center (SOC) support, cyber analysis, scripting/automation, and a 24x7x365 support staff.

Within CSIRT you will build solutions to identify and mitigate security threats and work collaboratively to solve complex problems in a heterogeneous environment.  Your contributions will help defend eBay's critical information assets. 

In this role you will work with various security methodologies and processes, so advanced knowledge of TCP/IP protocols, AI tooling and analysis, and experience providing analysis and trending of security log data from a large number of heterogeneous security devices will help you succeed in this role. 

As a Security Operations Engineer you will work with the following and demonstrate expert knowledge in at least two (2) or more of the following areas:

Vulnerability Assessment and Pen Testing, Intrusion Prevention and Detection, Access Control and Authorization, Policy Enforcement, Application Security, Protocol Analysis, cloud monitoring,Firewall Management, Encryption, Web-filtering, Advanced Threat Protection, Email Security, Digital Forensics, Monitoring and Detection, Cyber Intelligence Analysis.

Core Job Functions Include:

• Investigations – Investigating computer and information security incidents to determine extent of compromise to information and automated information systems
• Escalations – Responding to escalated notable events from security tooling to develop/execute security controls, Defense/countermeasures to prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems.
• Research – Researching attempted or successful efforts to compromise systems security and designs countermeasures.
• Education - maintaining proficiency in tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding and network security and encryption.
• Communications – Provides information and updates to shift leads, creates pass-downs for next shift, work closely with supporting teams, provide feedback for new security policy and standards, engage with other teams and adjacencies through email and conference calls.
• Digital Forensics – As it relates to information systems, performs HR investigations and legal holds in a forensically sound manner. Consults with HR and legal subject matter experts to adhere to local country law
• Coverage - Perform shift work, weekends, and holidays as well as participate in a rotating shift consisting of four (4) 10 hour shifts with four days on, three (3) days off and possible rotations across Day and Swing shifts as needed
  

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field
  
• 4 or more  years of professional experience in incident detection and response, malware analysis, or digital forensics
  
• Must have at least one (1) of the following certifications:

- SANS GIAC: GCED, GCIA, GPEN, GWAPT, GSNA, GPPA, GAWN, GWEB, GNFA, GREM, GXPN, GMON, GCIH

- ISC2: CCFP, CCSP, CISSP

- Cisco: CCNA, CCNP

- CERT: CSIH

- EC Council: CEH, ENSA, CNDA, ECSS, ECSP, ECES, CHFI, LPT, ECSA, or ECIH

- Offensive Security: OSCP, OSCE, OSWP and OSEE

Digital Forensics: EnCE, CB, MiCFE, ACE, GCFA, GCFE

• 1 or more years of specialized experience in one of the following areas:

- Security Assessment or Offensive Security

- Application Security

- Security Operations Center/Security Incident Response

- Cyber intelligence Analysis

• Must have experience with: Offensive Techniques, Logs, System Forensics, Networking Fundamentals, Scripting,  Risk Analysis
  
• Must be available for shift work, weekends, and holidays as well as participate in a rotating shift consisting of four (4) 10 hour shifts with four days on, three (3) days off and possible rotations across Day and Swing shifts as needed

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.