Job Duties

Patrols casino and track areas or is assigned to a designated post. Protects patrons and employees from illegal activity and in times of emergency.  Safeguards money and assets transported to and from and within the gaming facility, video facsimile, and cashier/cage departments. Assists in the control and organization of admittance to track operation areas. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a bound book and electronic format.  Verifies jackpot payouts in the event of a system outage.  Fire command monitoring and reporting.  Stands/walks for a long period of time while at post or on patrol.  Promotes superior external customer service by exhibiting a professional appearance, attitude, and overall demeanor. Performs other related duties as assigned. Promotes superior guest service.

Minimum Qualifications

Must be able to write detailed reports in a clear and concise manner.  Must be able to work various shifts and flexible hours. Must have above average interpersonal skills and experience. Must also have a desire to assist guests and treat all guests in a consistently positive manner. Must be able to work inside and outside year round.

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