Required:  

• (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent 

• Flexible schedule and ability to work late hours 

• 3 years’ work experience interacting with people in a positive environment 

• Read, write and speak English fluently 

• Must be able to lift or move up to 25 lbs. using proper lifting techniques 

• High School Diploma or equivalent 

• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving  

• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills 

• Ability to diffuse possibly volatile situations with tact and diplomacy 

• Tolerance of all cultures, music and art forms 

Preferred:  

• Bi-lingual  

• Cash handling experience 

• Experience recognizing valid ID’s 

• Experience in a live music environment 

• Self-defense training 

• Experience using metal detection equipment 

Physical Demands/Working Environment: 

• Working environment is fast-paced, often loud and stressful 

• Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors 

• Must be able to lift or move up to 25 lbs. using proper lifting techniques 

What You’ll Do: 

• Ability to give proper recognition to Foundation Members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage 

• Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues 

• Provide assistance to Members regarding the timing of their reservation 

• Provide assistance to all positions and communicate effectively with others to enhance members experience 

• Maintain contact with Manager, Chef, Bartender, and Server regarding the arrival of Members 

• Constant observation of Lounge area and Podium to uphold the ambiance of the Room 

• Articulate vocabulary with the ability to adapt and socialize with current audience 

• Exemplary and professional grooming standards 

• Ability to anticipate guests’ needs 

• Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility 

• Prevent and resolve altercations among guests 

• Lead guests and other employees in emergency evacuation procedures and provide assistance 

• Maintain control by circulating through your work area throughout the shift 

• Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue 

• Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search 

• Enforce House policy regarding photos/videos/recording devices 

• Safeguard against theft and property damage 

• Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift 

• Set up area before opening (stanchions, table configuring, etc.) 

• Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift 

• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift 

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!