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Job Description:

SUMMARY
Under general supervision, evaluates, designs, documents, installs, tests, implements, monitors and maintains system and application software and hardware on shared server computer facilities. Provides consulting on the use of these systems. Plans and coordinates application software, system software and hardware initiatives.

ESSENTIAL FUNCTIONS
Participates in departmental and cross functional projects which support client server technology and incorporate diverse computer system configurations Supports operational activities by devising and implementing logical solutions to problems encountered within the capacity and limitations of installed computer equipment Assists in long and short term range planning for computer hardware, software, maintenance contracts and budgeting Plans, analyzes and implements client server software and hardware systems for use as multi-user computer facilities, this includes system software, utility software, application software, specialty software and setting up new servers Provides user access to network resources such as printers, plotters, electronic mail and the Internet Identifies and implements methods to measure quality and effectiveness of all work processes. Applies quality improvement methodologies to continually enhance those processes Collects, reports, analyzes and interprets performance and availability measurement data for facilities to ensure peak performance and highly available distributed computer systems Assists with the development of disaster recovery and contingency plans for software, hardware and security failures Creates and maintains implementation, testing, backout, backup, modification and operational documentation and procedures for multi-user distributed facilities for internally developed and externally supplied Provides consulting, technical guidance and information regarding the multi-tasking, multi-user operating system to applications development, computer operations staff and business units

ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned.

EDUCATION
H.S. diploma/GED High School Diploma or equivalent. Associate's degree Associate's degree and industry-recognized IT certifications such as the MCSE are preferred. preferred.

EXPERIENCE
Three (3) years or more experience 3+ years of progressively responsible experience in data processing, servers system management software, hardware and operating system software support duties.

SKILLS
Demonstrated ability to analyze, draw conclusions and devise solutions to problems Strong oral and written and interpersonal communications skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Demonstrated ability to work effectively in a diverse group Ability to work independently and as member of a team Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management and organizational skills Detail oriented with excellent follow-up practices

KNOWLEDGE
Knowledge in designing, installing, configuring and maintaining multiple LINUX/WINDOWS/UNIX in a high availability production/cloud environment; intermediate level. Knowledge of data storage management sub-systems and shared computer environments; intermediate level. Knowledge of ITSM process-based practice and ITIL best practices approach for IT Service Management; intermediate level. Possess in-depth knowledge of multi-platform computer software and hardware; advanced level.

LICENSES

TRAVEL
1-10%

Job Category

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

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