About this role:

Wells Fargo is seeking a Securities Operations Director (Executive Director) to head the teams within their Asset Servicing, Custody Services and Trade Settlements India group. This is a senior leadership role within WIM India Ops team, and it will have a matrix reporting for the Philippines and US.

Reports To: Head of Wealth & Investment Operations, India

Direct span of control - 8-12 senior managers

Indirect span of control - ~230 members

Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, and both individual and institutional retirement.

In this role, you will:

• Manage and develop multiple specialized teams of less experienced managers and professional individual contributors with focus on delivering highly complex tasks and risk services for cross-functional stakeholders, internal partners associated with the function or affected by its outcome
• Work with senior management to develop and execute business plans
• Manage allocation of people and financial resources for Operations
• Develop and guide a culture of talent development to meet business objectives and strategy
• Integrate efforts of cross department initiatives with core business objectives
• Identify opportunities and strategies for process improvement and risk control development within the Operations management functional area
• Provide expertise on managing the most highly complex technical and operational processes with cross-group impact
• Lead Operations management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
• Interpret and develop range of policies and procedures relating to Operational management area
• Collaborate with and influence functional team on the operational processes and initiatives

Operational Leadership & Excellence

• Lead end‑to‑end delivery of Custody Services and settlements operations, ensuring accuracy, timeliness, and strong controls across geographies.
• Oversee critical post‑trade activities including trade validation, confirmations, settlements, reconciliations, exception management, and Asset services
• Lead & Drive operational excellence, strategy and capacity planning to optimize productivity, maintain rigorous quality standards, and consistently exceed service level agreements (SLA’s).
• Contribute to the development and execution of a multi‑year transformation roadmap across securities operations.
• Collaborate with senior U.S., India, and Philippines leaders to shape strategy and deliver enterprise initiatives.

Risk, Control & Compliance

• Ensure robust controls across trade lifecycle, settlement finality, collateral exposure, and counterparty risk.
• Ensure operational policies and procedures comply with regulatory and compliance requirements across securities operations.
• Partner with Risk, Compliance, Audit, and Control teams to maintain a strong and transparent control environment.
• Act as a senior escalation point for operational risk events, settlement failures, collateral shortfalls, and client impact issues.

People & Talent Leadership

• Recruit, develop, and retain talent with deep domain expertise in trade support, settlements, asset servicing and Custody Services.
• Build leadership depth through succession planning and targeted people coaching & development.
• Foster a culture of accountability, ownership, inclusion, and continuous improvement across geographies.

Financial & Performance Management

• Own expense, headcount, and resource planning in partnership with Finance and global stakeholders.
• Develop and execute measurement strategies to track outcomes, benefits realization, and remediation.

Leverage data and analytics to manage performance and drive continuous improvement across securities operations

Required Qualifications:

• 10+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• The incumbent should have over 10 plus years of experience with Financial Services industry with a hands‑on leadership experience

Desired Qualifications:

Trade Support Operations

• End‑to‑end post‑trade lifecycle including trade validation, confirmations, breaks management, and exception resolution across Equities, Fixed Income and Mutual Fund securities
• Oversight of trade integrity, timeliness, and downstream impact to settlements and clients

Settlements Operations

• Strong understanding of domestic and international settlement processes
• Proven experience managing settlement risk, fails, reconciliation issues, and counterparty interactions
• Accountability for settlement finality, controls, and regulatory adherence

Custody & Asset Servicing Operations

• Deep understanding of securities custody operations, asset safekeeping, account administration, and client asset servicing.
• Experience leading Corporate Actions, Income Processing, Tax Reporting, Securities Transfers, Cash & Position Reconciliations, and Entitlements Processing.
• Proven ability to manage operational risk, client servicing obligations, regulatory requirements, and exception management within custody and asset servicing functions.
• Experience driving automation, transformation, and servicing improvements across custody operations.
• FINRA Series 99 preferred but not mandatory.

Key Result Areas (KRAs)

• Plan and manage skill portfolio of staff in view of future needs.
• Facilitate the progression of ideas to business cases and projects in accordance with agreed priorities.
• Budget forward load in consultation with the US and India managers
• Monitor expense budget items for his / her team.
• Use optimal resourcing mix to attain financial goals.
• Identify opportunities for transitions within the overall strategy of LOB.
• Continually identify and drive opportunities for process improvement
• Negotiate and manage deliverables involving diagnostic of the business requirements.
• Establish effective communication with Philippines and US Managers

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.