To Provide the leadership and direction required to develop and manage customer relationships in Corporate Institution

Requirements

Functions & Responsibilities

• Draw up work schedules for identifying and marketing prospective customers
• Maintain good public relations with current and prospective customers
• Definition of marketing and sales strategies of Institutional units
• Development of Corporate Products & Services
• Negotiate Treasury rates with customers in consultation with Treasury to ensure maximum profitability to the bank
• Management and maintenance of existing customer relationships and development of new customer relationships
• Monitor the unit’s performance against monthly/quarterly/annual plans
• Prepare the Group's annual budget for consolidation and incorporation into the Divisional Budget
• Prepare and present the Groups Monthly Profitability Report (MPR) to the Division
• Appraise Unit Heads and account officers (s)
• Perform other duties as may be assigned by the Sector Head

Skills/Competence Requirements

• Good Customer Service / Relationship Management
• Strong negotiation skills
• Oral & Written communication
• Industry or Sector experience
• Generic Skills
• Initiative
• Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills
• Supervisory Skills
• General managerial/ administration
• Team building / conflict management
• Coaching
• Leadership / Influencing
• Organisation and coordination skills

Qualification

A good first degree in any discipline. Relevant Masters’ degree will be an advantage

Professional Membership

A recognized professional certification will be an added advantage

Minimum Experience

Minimum of 10-12 years experience in a bank with experience at least 5years in Institutional marketing