Project Role : Scrum Master
Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a ServiceNow Scrum Master, a typical day involves enabling the smooth operation of a software development team by fostering an environment that supports Agile practices. The role includes guiding the team through various Agile ceremonies, ensuring that obstacles are addressed promptly, and maintaining a steady focus on project goals. The Scrum Master actively facilitates communication and collaboration among team members and stakeholders, monitors progress through relevant metrics, and supports continuous improvement within the team to enhance productivity and delivery outcomes.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Promote a culture of continuous improvement by encouraging feedback and adapting processes accordingly.
- Support the professional growth of team members by fostering a collaborative and inclusive environment.
- Coordinate with stakeholders to ensure alignment of project objectives and timely delivery.
- Facilitate conflict resolution within the team to maintain a positive and productive work atmosphere.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow, ServiceNow Scrum Master, ServiceNow project implementation experiences, Project Management, Team Management, ServiceNow Functional Knowledge.
- Strong knowledge of Agile frameworks and methodologies including Scrum and Kanban.
- Experience in facilitating Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Ability to use Agile project management tools and track progress through metrics and reporting.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
- Capability to identify and remove impediments that hinder team progress.

Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow.
- This position is based at our Bengaluru /Pune/ Chennai office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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