Job Overview

Designs/develops software solutions requiring general domain knowledge and developing business experience.

Analyzes user requirements/needs and makes decisions within limited parameters under regular supervision.

Essential Functions

• Designs/develops software solutions requiring general domain knowledge and developing business experience.

• Works at all layers of the application stack including front-end user interface and backend development.

• Analyzes user requirements/needs and makes decisions within limited parameters under regular supervision.

• Supports and may lead projects within own organization with limited complexity, including the development of small to medium size system components.

• Has broad understanding of quality standards and work requires minimal revision.

• Reviews functional specifications and other validation deliverables as assigned.

• Provides peer support and helps on-board new Associate Software Engineers to the team.

• Cloud Engineer / Salesforce Engineer with 3-5 years of experience in Salesforce platform development and cloud-based application support.

• The candidate will be responsible for designing, configuring, developing, enhancing, and supporting Salesforce-based solutions used in Patient Support Programs, AllCare, and Market Dynamics initiatives.

• Develop and support applications on the Salesforce platform.

• Configure and customize Salesforce using:

○ Apex

○ Lightning Web Components (LWC)

○ Flows

○ Validation Rules

○ Approval Processes

○ Custom Objects

○ Permission Sets

○ Security Configuration

• Build scalable and maintainable cloud-based solutions that support patient engagement and operational workflows.

• Participate in code reviews, testing, deployment, and production support activities.

• Develop integrations between Salesforce and external applications using REST APIs and web services.

Qualifications

• Bachelor's Degree Computer Science, a related field, or equivalent experience

• 4-5 years of experience in Salesforce platform development and cloud-based application support

• Healthcare domain experience (Patient Hub/Patient Support Programs) and familiarity with Schedulo or Salesforce Field Service scheduling platforms

Salesforce Platform

• Salesforce CRM (Sales Cloud, Service Cloud)

• Apex Development

• Lightning Web Components (LWC)

• SOQL / SOSL

• Salesforce Flows & Process Automation

• Custom Objects, Validation Rules, Approval Processes

• Salesforce Security & Sharing Model

Integration & APIs

• REST APIs

• JSON/XML

• Salesforce Platform Events

• Third-party system integrations

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.