Sales Practice Risk Consultant

Supervisory Control Group

Full-Time / Remote - US

The Opportunity

As a Sales Practice Risk Consultant, you will help identify emerging sales practice risks, uncover meaningful trends through data analysis, and influence risk mitigation strategies across MassMutual's advisory and securities business. Partnering with Compliance, Legal, Supervision, and Field leaders, you'll provide actionable insights that strengthen supervisory practices, support regulatory compliance, and help protect both advisors and clients.

The Team

The MassMutual Financial Advisors Supervisory Controls Group (SCG) is an established team of experienced Principals who collaborate to deliver practical solutions for advisors and management. Team members demonstrate strong business acumen, clear communication, accountability, and relationship-management skills.

Within SCG, the In-Depth Risk Analysis team generally conducts targeted reviews of advisor activity to identify patterns, trends, and potential areas of elevated sales practice risk across brokerage, advisory, annuity, and securities-related insurance business. The team translates complex data into actionable observations, documents areas of concern, and identifies where additional review, advisor education, file testing, or follow-up may be appropriate.

By documenting risk themes and helping determine whether additional monitoring is warranted, the team promotes consistent supervision, stronger documentation practices, and alignment with applicable Firm policies and regulatory expectations.

The Impact

As a Sales Practice Risk Consultant your responsibilities will include, but not be limited to the following:

• Evaluate FINRA and SEC annual guidance and disciplinary actions, information from internal business partners, and direct observations to proactively identify potential sales practice risks, particularly those involving Regulation Best Interest (Reg BI).
• Gather and analyze company-level data to establish metrics for Key Risk Indicators (KRIs).
• Conduct in-depth reviews of advisors who meet or exceed established KRI thresholds.
• Prepare clear, professional reports that communicate the risks reviewed and any resulting Items of Note for each advisor.
• Meet with Regional Supervisory Directors (RSDs) and Agency Supervision staff to discuss written reports, observations, and consult on appropriate follow-up.
• Track documentation of agency supervisory activity and notify RSDs when documentation is not received or does not sufficiently address identified risk areas.
• Partner with Compliance, the Field, MMLIS, Legal and other Home Office business partners on regulatory matters and surveillance escalations.
• Stay apprised of current knowledge of Firm policies and the evolving regulatory environment.
• Complete ad hoc projects, reviews, and other duties as requested.

The Minimum Qualifications

• Candidates residing within 50 miles of the MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office
• FINRA Series 7 and 24 required at time of application
• 4+ years in Compliance/supervisory roles supporting a broker dealer/investment advisor including brokerage products, program policies and provisions, FINRA rules and guidance, and state and federal securities law
• 3+ years of experience with Microsoft Excel
• Associates Degree

The Ideal Qualifications

• Demonstrated ability to identify patterns, trends, and sales practice risks.
• Experience reconciling, processing, and analyzing data across multiple products and business lines.
• Proven written communication and presentation skills, with the ability to convey complex information clearly and concisely.
• Ability to contribute effectively within a cross-functional team.
• Ability to work independently while collaborating with management, Risk organization team members, business partners, and Field Supervision partners.
• Knowledge of trade review systems, strong computer and analytical skills, and sound judgment and decision-making capabilities.
• Excellent project management and problem-solving skills, including the ability to identify process efficiencies and improvement opportunities.
• Demonstrate a customer-focused mindset, act with integrity, value people, collaborate effectively, and deliver results.
• Strong Microsoft Office skills, including Outlook, PowerPoint, and Word.
• Excellent interpersonal skills; a collaborative, self-motivated approach; patience; and an approachable style.
• FINRA Series 53 and Series 4 registrations.
• Knowledge of Advisor360 Suite, including the Document Retention Tool, Wealthscape, Envestnet, and/or FBSI.

What You Can Expect at MassMutual  

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

•  Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes 
•  A collaborative environment where perspectives are welcomed  
• Access to learning, development, and internal networks that support continuous growth and skill-building over time 
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization 
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

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Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.  Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.  For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.