Our client is a renowned international player in the production, advisory services, and sales of specialized medical products, with a portfolio across cardiovascular, ophthalmic, microsurgery, plastic, orthopedic, dental & maxillofacial surgery, and other surgical specialties.

It is a proudly Mexican company with more than 56 years of history, built on strong values of ethics, excellence, innovation, and commitment to healthcare.

They manufacture high-quality surgical sutures and medical devices, contributing to the care of millions of patients in Mexico and in more than 80 countries worldwide. With over 900 employees, they have been the leading supplier of surgical sutures to the Mexican Public Health Sector for more than 30 years and are ranked among the top ten companies globally in our segment.

General Activities

• Execute daily shipping and logistics activities according to the orders, documentation and priorities provided by the Customer Service / Commercial Department.
• Support the daily execution of customer shipments and other sales-related logistics activities.
• Responsible for receiving trading products and preparing, packing and dispatching customer orders according to the corresponding order and invoicing documentation provided by the Commercial Department.
• Backup support for incoming goods and other shipment-related activities when required.

Customer Orders & Shipments

• Receive the customer orders and corresponding shipping/invoicing documentation prepared by the Commercial Department.
• Pick the products required for each customer order.
• Verify the products and quantities against the corresponding documentation before packing.
• Pack customer orders appropriately and prepare them for shipment.
• Prepare shipping labels and the necessary shipping documentation according to established procedures.
• Arrange the dispatch of customer orders through the designated courier or transportation service.
• Ensure that shipments are prepared and dispatched according to the required schedule.
• Provide shipment and tracking information for customer notification.
• Maintain the corresponding shipping documentation and records.

Receipt of Trading Products

• Receive incoming shipments of trading products from approved suppliers.
• Verify received products and quantities against the corresponding delivery documentation.
• Report discrepancies, damages or other visible issues to the responsible person.
• Place received trading products in their designated storage locations.
• Maintain appropriate organization of trading products within the assigned storage area.

Samples, Promotional Materials & Commercial Shipments

• Prepare, pack and dispatch product samples according to instructions from the Commercial Department.
• Prepare and ship promotional materials required for customers, distributors and other commercial activities.
• Support the preparation, packing and shipment of materials required for exhibitions, congresses and trade fairs.
• Receive and organize returned promotional or exhibition materials when applicable.
• Support other sales-related packing and shipping activities as required.

Backup Support – Incoming Goods

When required, particularly during the absence of the responsible employee:

• Receive incoming packages and deliveries from suppliers.
• Provide basic support with the receipt of raw materials and other incoming supplies.
• Support the receipt of sterilized products and other incoming product shipments.
• Verify deliveries against the accompanying documentation and forward the corresponding documents to the responsible department.
• Place received goods in the designated area according to internal instructions.
• Immediately report any visible damage, discrepancy or irregularity to the responsible person.

General Support

• Maintain the packing and shipping area clean, organized and ready for daily operations.
• Ensure adequate availability of standard packing and shipping materials and inform the responsible person when replenishment is required.
• Follow established company procedures for handling, packing and shipping products.
• Support the Commercial Department with other basic logistics and shipping activities when required.