Jobs Companies Avantor Sachbearbeiter (m/w/d) im Customer Service Industrial/Kartuschen

Sobre esta vaga de Sachbearbeiter (m/w/d) im Customer Service Industrial/Kartuschen na Avantor

Avantor · Presencial · Schwabmünchen, DEU
Esta vaga está em German.

The Opportunity:

Wir – Ritter, part of Avantor – suchen einen Sachbearbeiter (m/w/d) im Customer Service für den industrial Bereich zur proaktiven Betreuung unserer Kunden sowie zur Unterstützung der Vertriebsprozesse und Sicherstellung effizienter Abläufe.

Das sollten Sie mitbringen:

  • Abgeschlossene kaufmännische Ausbildung oder eine vergleichbare Qualifikation

  • Mehrjährige Berufserfahrung im Vertriebsinnendienst, in der Vertriebsadministration oder einer vergleichbaren kaufmännischen Funktion

  • Hohe Kunden- und Serviceorientierung sowie ein souveränes und professionelles Auftreten

  • Ausgeprägte Kommunikationsstärke und Freude an der Zusammenarbeit mit Kunden und internen Ansprechpartnern

  • Gute Deutsch- und Englischkenntnisse in Wort und Schrift

  • Hohes Maß an Belastbarkeit

  • Sehr gute MS Office und ERP-Kenntnisse sowie eine strukturierte, sorgfältige und eigenverantwortliche Arbeitsweise

Ihre Aufgaben:

  • Proaktive Betreuung und Beratung der zugeordneten Kunden als zentrale Ansprechperson für alle kundenrelevanten Themen

  • Unterstützung der Key Account Manager im Tagesgeschäft sowie Mitarbeit bei Vertriebsaktivitäten und Verkaufsaktionen

  • Eigenständige Bearbeitung und Abwicklung von Kundenaufträgen und Beantwortung von Anfragen zu Lieferterminen, Preisen, Dokumentationen und Zertifikaten

  • Enge Zusammenarbeit mit internen Schnittstellen wie Arbeitsvorbereitung, Logistik und Versand zur Sicherstellung eines reibungslosen Auftrags- und Lieferprozesses

  • Bearbeitung von Reklamationen sowie Unterstützung bei der Lösungsfindung

  • Pflege und Aktualisierung von Kunden- und Stammdaten im ERP-/ CRM-System

  • Aktive Mitarbeit an Verbesserungsprojekten im Rahmen des Avantor Business Systems

Das bieten wir:

  • Attraktive Mitarbeitervergünstigungen, Corporate Benefits und JobRad

  • Betriebliche Altersvorsorge mit 20% Arbeitgeberzuschuss

  • Vermögenswirksame Leistungen mit Arbeitgeberzuschuss

  • Individuelle Weiterbildungs- und Entwicklungsmöglichkeiten

  • Betriebliches Angebot zu Gesundheitsthemen und Beratung

  • Mitarbeiter-werben-Mitarbeiter Programm, Teamevents und andere Initiativen

Über Ritter, ein Unternehmen von Avantor

Ritter ist ein globaler Hersteller von Hochpräzisionsprodukten und einer der schnellsten wachsenden Hersteller von hochwertigen Roboter- und Liquid-Handling-Verbrauchsmaterialien. Mit mehr als 400 Mitarbeitenden ist das Team für den gesamten Produktionsprozess vom Design über das Spritzgießen bis hin zur Montage gerüstet.

Unser Produktportfolio umfasst zwei Kernbereiche:

  • Kartuschen: weltweit führende Systeme für Verbrauchsmaterialien, Klebstoffe und Druckfarben

  • Medizin: Verbrauchsmaterialien für den Labor-, Krankenhaus-, Medizin- und Veterinärsbedarf, hergestellt in Reinraumgebungen

Bewerben Sie sich noch heute über unsere Plattform oder gerne per Mail an: [email protected]. Alternativ können Sie Ihre Unterlagen jeden Mittwoch von 11 – 12 Uhr und 15 – 17 Uhr persönlich an der Pforte abgeben. Wir freuen uns auf Ihre Bewerbung!

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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Sobre a Avantor

Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set sc

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