Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

Scheduled Weekly Hours:

Position Overview

Supports the Revenue Cycle Educator with educational needs, assists in the design, development, and assists with implementation and evaluation of educational programming to meet the learning needs of Capital Health Patient Accounts and other revenue cycle staff.

MINIMUM REQUIREMENTS

Education: High School degree or equivalent required. Associate or Bachelor degree preferred.

Experience: Two years of Hospital Billing experience required. Familiarity with revenue cycle functions. Experience in planning and conducting training programs preferred.

Other Credentials:

Knowledge and Skills: Demonstrated understanding of adult learning styles and instructional methods. Outstanding verbal and written communications skills

Special Training: Proficient in Microsoft Office. Proficient in computer applications and systems.

Mental, Behavioral and Emotional Abilities: Must be able to deal effectively with stress and work as part of a team. Ability to effectively manage multiple projects.

Usual Work Day: 8 Hours

Reporting Relationships

Does this position formally supervise employees? No

If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

ESSENTIAL FUNCTIONS

Assist in the Development of the orientation plan for Patient Accounts and other Revenue Cycle staff. Assist with individualized orientation plans based on the experience level, job description and learning needs of the orientee. Supports the Revenue Cycle Educator in monitoring and evaluating the progress of orientees.

Assists in the development of the orientation plan for all systems utilized within Revenue Cycle.

Participates in developing, updating and maintaining educational materials.

Demonstrates effective teaching skills. Uses a variety of instructional methods/teaching strategies.

Offers input during the development of standards and procedures. Participates in departmental quality improvement projects. Assists in the evaluation of compliance with regulatory standards

Disseminates information about relevant learning offerings.

Assists in the evaluation of the relevance and appropriateness of educational materials.

Functions as a resource person and assists staff, and orientees in work-related activities as needed.

Along with the Revenue Cycle Educator, supports the professional development of CH employees.

Encourages critical thinking and provides feedback on the learning needs of staff.

Aids in the evaluation of the program outcome effectiveness based on the relevance and appropriateness of education materials.

Assists in the maintenance of records for educational activities.

Supports the accuracy and assessment of complete documentation in the relevant Revenue Cycle systems. Submits required documents and checklists with accuracy and in a timely manner.

Performs other duties and responsibilities upon request.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequent physical demands include: Carry objects

Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl

Continuous physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear

Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.

Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing

Anticipated Occupational Exposure Risks Include the following: N/A

IND123.

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.