Retail Manager

About the Role

We are looking for an experienced Retail Manager to lead and accelerate the growth of a dynamic business operating 22 specialized health & wellness stores, supported by a rapidly expanding e-commerce platform.

This leadership role is responsible for driving operational excellence, sustainable sales growth, talent development, and best-in-class omnichannel customer experience. The ideal candidate combines strategic vision with strong commercial acumen, analytical rigor, and a proven track record leading high-performing multi-store retail operations.

What You Will Do

• Develop and execute strategies to accelerate revenue growth, profitability, and operational efficiency.

• Own and drive key business metrics.

• Lead regional managers, store leadership teams, and commercial operations across the retail network.

• Identify and execute expansion opportunities, productivity initiatives, and continuous improvement programs.

• Ensure consistent execution of operational standards, visual merchandising, store layout excellence, and superior customer service.

• Partner closely with Marketing, Supply Chain, Finance, Human Resources, and Digital teams to deliver business objectives.

• Foster a high-performance culture focused on accountability, leadership, collaboration, and people development.

Who You Are

• Bachelor’s degree in Business Administration, Industrial Engineering or a related discipline.  MBA or postgraduate qualification preferred.

• 8+ years of successful leadership experience in multi-unit retail environments.

• Proven experience leading multi-store retail operations.

• Strong commercial and analytical mindset.

• Results-oriented leader with exceptional people management skills.

• Proven ability to drive performance across large-scale retail networks.

• Strong financial acumen and expertise in commercial KPIs.

• Experience leading omnichannel and digital commerce strategies.

• Exceptional leadership skills with experience managing large, geographically distributed teams.

• English proficiency | B2+ level.

What We Can Offer You

Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive changes for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good  |  Excel Together |  Be You with Us

Location

Bogotá, Colombia 

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