Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Shift:

Address:

City:

State:

Postal Code:

Job Description:

• Executes the fulfillment of customer requests within established guidelines.

• Approaches all encounters with guests and employees in a gracious, attentive, courteous, and service-oriented manner.

• Seeks and applies new concepts and techniques to enhance the program and build employee and customer loyalty.

• Coordinates day-to-day operations to facilitate high-touch concierge services efficiently and effectively.

• Utilizes strong customer service and organizational skills in coordinating successful events.

• Promotes a positive impact for the program, hospital, and customers.

• Works closely with all levels of customers throughout the company to assist in coordinating personal services.

• Handles, prioritizes, and resolves issues while anticipating future opportunities.

• Leads by example, consistently conveying a positive attitude, passion, and pride in work.

• Maintains a vendor/sourcing resource database for retail products and services.

• Communicates and coordinates effectively with leaders and staff from all departments to enhance customer loyalty and satisfaction.

• Consults with management on new business/retail initiatives and programs.

• Communicates special requests and concerns to management promptly.

• Achieves and/or exceeds budgeted sales expectations established by retail leadership.

• Promotes and offers Concierge Services to all guests and employees.

Knowledge, Skills, and Abilities:

• Professionalism, confidence, strong organizational skills, efficiency, initiative, resourcefulness, and an ability to work in a fast paced, rapidly changing environment [Required]
• Ability to convey information and ideas clearly [Required]
• Must be able to read, write and speak conversational English [Required]
• Basic computer skills and knowledge of Microsoft Office (Word, Excel) [Required]
• Cashiering skills [Required]
• Conflict resolution and problem-solving skills [Preferred]
• Goal seeker and achiever [Required]
• Exemplary customer service skills [Required]
• Creative and enjoys creating a fun and safe environment [Required]
• A philanthropic and entrepreneur spirit [Required]
• Notary certified [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 2+ years [Required]
  
  Physical Requirements: (Please click the link below to view work requirements)
  Physical Requirements - https://tinyurl.com/mte9kpcf

Pay Range:

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.