Job Title: Resident Assistant, Student Employee

Scheduled Weekly Hours: 20 hours per week

Job Week Assignment: 36 weeks per year

Rate of Pay: $15.00 per hour

Work Cycle: Monday two weeks prior to the start of fall semester through graduation

This application is open to Federal Work Study (FWS)-eligible students as well as non-FWS students. Fifty percent of the available positions are reserved for FWS students.

The resident assistant (RA), student employee is responsible for fostering a healthy and positive residential environment to promote student success. This position aids residents in developing a sense of community and improving their interpersonal skills.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Develops a thriving student community within the residence hall through programming consistent with the Residential Life Experience Lindenwood (ResXL) curriculum
• Creates door and residential hall decorations according to building’s theme
• Assists with Residential Life special events
• Leads floor meetings and assists with student check-in/check-out according to established procedures
• Conducts building walkthroughs to address policy violations; documents violations according to established procedures
• Assists with opening and closing the residence hall
• Maintains scheduled hours to ensure engagement with residents and completion of assigned building tasks
• Assists with Genius Hub tasks as needed
• Promotes campus engagement by encouraging residents’ attendance at campus-wide events
• Refers students experiencing emotional, academic, or other hardships to appropriate resources as needed
• Seeks to develop mentor/mentee relationships by having intentional conversations with residents
• Responds to the needs of students, colleagues, and community members in a timely and courteous manner
• Communicates consistently with residential community coordinators (RCCs) or area coordinator (AC) about residents’ needs
• Attends scheduled Residential Life meetings, team-building events, and training activities
• Helps to create and implement scheduled activities and programs within the residence hall
• Assists in creation of Residential Hall Association proposals
• Assists in creation of engaging content for residence hall social media accounts
• Mediates roommate conflict
• Collects, organizes, and composes correspondence for department staff

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Currently enrolled at Lindenwood University
• Primary residence in campus housing
• Good academic and financial standing with the University

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Ability to maintain confidentiality surrounding sensitive University and constituent information
• Excellent written and verbal communication skills
• Ability to use good judgement, think critically, and make on-the-spot, informed decisions pertaining to residential situations
• Ability to confront sensitive situations effectively and constructively
• Strong interpersonal and intrapersonal skills
• Proficient use of Microsoft Office Suite
• Strong organizational and time management skills
• Ability to learn and apply University policies and procedures

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• Lindenwood residence hall
• Fully On-Ground
• This position should be the employee’s main priority outside of academics (any non-academic commitments outside of this position must be approved by employee’s supervisor)
• Appropriate dress required 

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to sit at a computer for extended periods of time
• Regular attendance is a necessary and essential function
• Ability to lift at least 50 pounds
• Ability to inventory all facilities in assigned area