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Frostburg State University seeks applications for a full-time, exempt, regular position as Research Analyst for Assessment and Decision Support in the Office of Assessment and Institutional Research. Salary commensurate with qualifications and experience. University System of Maryland benefits package included.

The Research Analyst for Assessment and Decision Support serves as a key member of the Office of Assessment and Institutional Research within the Division of Academic and Student Affairs. Reporting to the Director of Assessment and Institutional Research, this position supports institutional assessment, student learning assessment, institutional effectiveness, accreditation, strategic planning, data management, reporting, and analytics initiatives.

The Research Analyst serves as the University's primary functional administrator and technical support resource for assessment and reporting systems and is responsible for developing and maintaining institutional reports, dashboards, and data visualizations that support decision-making across the institution.

The incumbent is expected to work independently, proactively identify and resolve issues, manage multiple concurrent projects, provide consultation and training to faculty and staff, and develop sustainable processes that support continuous improvement and institutional effectiveness. Success in this position requires a combination of technical expertise, project ownership, strong communication skills, and a commitment to high-quality customer service.

Responsibilities: The Research Analyst serves as a key contributor to the University's assessment, institutional effectiveness, and data-informed decision-making efforts. This position administers and supports the University's assessment management system; provides training, consultation, and technical assistance to faculty, staff, and administrators; and supports assessment planning, reporting, accreditation, program review, and continuous improvement initiatives. The incumbent monitors and maintains assessment and reporting systems, ensures data quality and integrity, develops documentation and training resources, and collaborates with institutional stakeholders to improve reporting processes and governance practices. The position also designs and delivers dashboards, reports, visualizations, and analytical studies that support strategic planning, enrollment management, student success, and operational effectiveness. Working independently and collaboratively, the analyst manages multiple projects, develops practical solutions to complex reporting and assessment needs, and communicates findings to both technical and non-technical audiences.

Minimum Qualifications: Bachelor's degree in Higher Education Administration, Educational Research, Assessment, Statistics, Data Analytics, Computer Science, Information Systems, Mathematics, Economics, Social Science, or a related field. One to three years of professional experience in assessment, institutional effectiveness, institutional research, accreditation, data analytics, business intelligence, reporting, or a closely related field. Knowledge of assessment practices, student learning outcomes assessment, accreditation, and continuous improvement processes. Experience working with assessment, reporting, or data management systems; relational databases; statistical software; reporting tools; or data visualization platforms. Demonstrated ability to analyze and interpret complex data, troubleshoot and resolve technical and data-related issues, manage multiple priorities, and communicate findings effectively. Strong analytical, organizational, project management, problem-solving, and communication skills.

Preferred Qualifications: Master's degree in a related field. Experience in higher education assessment, institutional effectiveness, institutional research, accreditation, program review, or continuous improvement initiatives. Experience administering assessment management systems and providing training, consultation, and user support. Experience with SQL, SAS, Python, R, SPSS, Tableau, Power BI, or similar analytical and business intelligence tools. Experience developing dashboards, reports, visualizations, documentation, training materials, and user support resources. Demonstrated ability to communicate technical concepts and data findings to non-technical audiences and to support collaborative, data-informed decision-making.

About the University: A member institution of the University System of Maryland, Frostburg State University is a comprehensive regional university dedicated to student success, experiential learning, and community engagement. Located in the scenic mountains of Western Maryland, FSU serves approximately 4,000 students and offers a wide range of undergraduate and graduate programs. FSU prides itself on being a dynamic, learning-centered institution that emphasizes teaching with opportunities for professional development and research.

To Apply: Please visit https://marylandconnect.wd1.myworkdayjobs.com/FSU_Careers. Along with your application, please provide: 1) a resume; 2) a cover letter specifically addressing the requirements in this advertisement; and 3) contact information for three professional references.

For full consideration, applications must be received by November 18, 2026.

The position is open until filled.

Additional Job Information:

FSU is proud to be a diverse and inclusive multicultural university.

Frostburg State University welcomes and encourages women, veterans and minorities to apply and seeks to recruit and retain a diverse workforce.  FSU is an Equal Opportunity Employer.  Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request.  Please notify us in advance. 

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