Job Title

Job Description

Collections Supervisor (Malvern, PA or Chicago, IL)

The Collections Supervisor leads a team responsible for resolving denied and unpaid claims, driving operational performance, and improving collections outcomes across the Ambulatory, Monitoring & Diagnostics (AM&D) business.

Your role:

• Oversee day-to-day collections activities, ensuring the timely and accurate resolution of denials, unpaid claims, and outstanding invoices while maintaining accountability for team results.

• Manage daily team operations while actively supporting collections workflows, establishing policies and procedures, and providing coaching and performance feedback to drive productivity, quality, and collection goals.

• Manage daily team operations while actively supporting collections workflows, establishing policies and procedures, and providing coaching and performance feedback to drive productivity, quality, and collection goals.

• Analyze denial trends, productivity metrics, and operational data to identify root causes, prioritize work, and drive continuous process improvement.

• Manage daily team operations while actively supporting collections workflows, establishing policies and procedures, and providing coaching and performance feedback to drive productivity, quality, and collection goals.

You're the right fit if:

• You’ve acquired 1+ years of experience in Revenue Cycle Management, Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent with a Bachelor’s Degree  or 4+ years of experience with vocational education.

• Your skills include medical billing, revenue cycle management, reimbursement processes, denial management, and payer relations, with a strong understanding of insurance carriers and the claims and denials process. You have the ability to leverage reporting tools and performance metrics to drive operational excellence.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

• You're an effective people leader and strategic thinker with strong analytical, problem-solving, and communication skills.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Malvern, PA and Chicago, IL is $65,000 to $103,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Malvern, PA or Chicago, IL.

 #ConnectedCare

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.