Hiring Range

Labor Pool Flexible Hours Available

This is not an a remote position, this position is located on site at the Transfer Center-1300 Old Denbigh Blvd | Newport News, VA 23602.

Works in collaboration with RHS Healthcare teams in assisting with transition of critical and non-critical patients 24/7 to Riverside Health System's Acute and Emergency facilities and services. Manages all inbound and outbound calls for critical transfers through the Riverside Transfer Center. Performs critical and non-critical patient symptom triage through the Riverside Nurse Triage line. Consistently coordinates patient symptom based triage, facilitates direct inpatient and emergency department admits, and consults. Coordinates and arranges patient transport based on clinical assessment to ensure efficient patient throughput for both critical and non-critical patients. Coordinates and facilitates appropriate patient bed placement based on collaboration with physician and critical clinical assessment for Riverside Health System Acute Care facilities.
What you will do

• Demonstrates ability to use clinical knowledge around clinical service lines, disease entities, and epidemiological issues that could affect transport, care, and placement while demonstrating a sense of urgency to facilitate patient throughput to assure patients receive consistent, competent, and ethical care.
• Adheres to critical and non-critical protocols, algorithms, policies, and procedures. Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements.
• Performs critical and non-critical symptom-based triage through the Riverside Nurse line providing patient disposition from 911 to home care. Demonstrates understanding of diverse patient care populations and ability to modify education method to ensure patient/family comprehension.
• Coordinates and communicates with transfer team members, medical service transport coordinator, physician, bed management, and Transfer Center medical director, throughout the course of transfer or direct admission to ensure positive patient outcomes.
• Promotes a network of other Riverside hospitals sending and receiving facilities to facilitate transfers efficiently and timely. Communicates detailed information about patient status and demographic information when arranging critical and non-critical transport.

Qualifications

Education

• Program Graduate, Registered Nurse (Required)
• Bachelors Degree, Nursing (Preferred)

Experience

• 3-4 years RN Experience in Acute Care setting (Required)
• 1 year Critical Care or emergency nursing (Preferred)

Skills and Abilities

• Transfer Center experience preferred
• Nurse Triage experience preferred
• Computer experience required
• Efficient at typing/keyboarding required

Licenses and Certifications

• Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) (Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Preferred)

Other Requirements

• Weekend Shifts
• Irregular Shifts

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.