PRIMARY PURPOSE

To create profitable growth for Sedgwick’s Property of America (POA) business by acquiring and retaining new and existing client relationships, expanding market presence, and delivering superior, innovative, and personalized property claims services.

Location: Dallas, TX

Relocation: Available

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Develops and implements annual business plans to deliver profitable growth in operating revenue and earnings for the Property of America business, utilizing Sedgwick’s established business processes.
• Establishes talent, management, and financial control plans to ensure successful execution of regional performance objectives within the POA organization.
• Oversees activities of assigned property-focused claims staff to ensure efficient, high-quality branch operations.
• Facilitates effective communication between internal partners and external clients to support strong client relationships and service delivery.
• Monitors work product for accuracy, technical quality, and clarity to ensure deliverables meet Property of America standards and client expectations.
• Creates and sustains an environment that promotes client satisfaction, colleague engagement, and operational excellence across the POA region.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality and compliance programs.
• Travels as required to support regional Property of America operations and client needs.

SUPERVISORY RESPONSIBILITIES

• Administers company personnel policies in alignment with Sedgwick staffing standards and training recommendations.
• Interviews, hires, and develops colleagues; establishes performance development plans and conducts ongoing performance discussions.
• Provides leadership, guidance, and motivation to drive high performance, accountability, and engagement within Property of America teams.

QUALIFICATIONS

Education & Licensing
Bachelor’s degree from an accredited college or university preferred.

Experience
Eight (8) years of related experience or an equivalent combination of education and experience, including technical multi-line property claims adjusting and people leadership experience.

SKILLS & KNOWLEDGE

• Excellent oral and written communication, including presentation skills
• Proficiency with PC applications, including Microsoft Office
• Strong leadership, management, and motivational capabilities
• Analytical and interpretive skills
• Strong organizational and time-management skills
• Excellent interpersonal and negotiation skills
• Ability to work effectively in a team environment
• Ability to meet or exceed established Performance Competencies