About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

PRIMARY DUTIES & RESPONSIBILITIES

1. Strategic Tender Analysis & Qualification

• In-Depth Tender Review: Meticulously analyse all qualified RFQ documents to understand the client's exact requirements, volumes, lanes (trade routes) and service level agreements (SLAs). Follow up on contractual terms with sponsors.
• RFQ Vetting: Lead a cross-functional team to evaluate the tender opportunity against company strategy and tender criteria. In collaboration with Procurement/Product and Commercial owners/management, assess factors such as:Right-to-winStrategic account valueAccount management planOperational feasibilityResource availabilityCompetitive landscapeConduct a data-driven assessment to determine the suitability of the bidding opportunity.
• Red-lining: Flag issues requiring approval from Legal, Finance, Compliance, IT or other internal subject matter experts (SMEs), so that the Commercial Owner can address them, obtain the necessary approvals and define the appropriate course of action.

2. Cross-Functional Coordination & Bid Offer Design

• Internal Collaboration Hub: Serve as the project manager for the entire tender response process, including:Liaising with Procurement, Product and Tradelane teams.Coordinating quoting parties and other relevant stakeholders.Acting as a business partner to the Commercial Owner and senior management.

3. Proposal Development & Submission

• Pricing Strategy: Build compliant, competitive and accurate pricing offers while developing market intelligence.
• Quality Assurance: Ensure pricing accuracy and compliance with the customer's Scope of Work (SOW) and other instructions, including all calculations and mechanisms defined during bid offer preparation.
• Submission Management: Ensure proposals are submitted correctly and on time, whether through a digital portal, email or physical delivery.

4. Post-Submission & Contract Management

• Negotiation Support: Provide critical data and support to the Sales and Management teams during post-tender negotiations to secure contracts while safeguarding profit margins.
• Status Reporting: Maintain company-provided logs and/or pipelines, ensuring they are updated with tender progress (rounds) and the latest status (in progress, submitted, won or lost).

5. Knowledge & Database Management

• Pricing Tool: Proactively use the company-provided pricing tool, remain fully conversant with its functionalities and provide support to quoting parties and other stakeholders as required.
• Due Filing: Ensure work files are maintained in shared folders for easy access and assist in maintaining TM's database of pricing assets and bid contents.
• Market Intelligence: Continuously monitor industry trends, competitor activities and fluctuations in freight rates and capacity to inform future bidding strategies.

REQUIREMENTS

1. Previous Work Experience & Qualifications

• Minimum 5 years of relevant experience in a multinational company (MNC) and the freight forwarding industry is a must.
• Proficiency in Microsoft Excel and the Microsoft Office suite is non-negotiable.
• Knowledge of Microsoft Power Tools is highly desirable, particularly Power Pivot and Power Query.
• Ability to manage tight deadlines and work with challenging delivery timelines.
• Ability to persuade others and communicate ideas effectively to gain support and alignment.
• Ability to work independently, with strong analytical and problem-solving skills.
• Good communication, presentation and multitasking skills.
• Solid understanding of freight transport products, market nuances and business cultural diversity.

2. Personal Attributes

• Self-starter who is able to work independently with minimal supervision.
• Excellent communication skills, including the ability to express one's own point of view while actively listening to external input.
• Personable, clear and precise when communicating verbally or in writing.
• Comfortable handling complex tasks and a multilayered scope of work.
• Flexible and adaptable, with the ability to cope with ambiguity and constantly evolving project conditions.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com