Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

• Processing of applications for potential representatives of the Company.

• Execution of required due diligence checks and documentation relevant to the Fit and Proper Certification of Representatives under the Representative Notification Framework ("RNF").

• Liaison with internal and external stakeholders (e.g. Agency Leaders, Candidates, Vendor, Verifiers) to carry out the required due diligence checks.

• Timely and accurate record keeping, documentation and reporting.

• Ensure processes are carried out in accordance to Standard Operating Procedures (“SOP”) with high level of accuracy, and, within stipulated turnaround time (“TAT”).

• Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements
• Other ad-hoc tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Meticulous, with eye for details.

• Strong interpersonal and communication skills.

• Confident in decision making and problem solving

• Ability to adapt to fast-paced and challenging work situations.​
• Curiosity in exploring new tools and solutions to address operational needs.

Working Experience:

• Relevant working experience will be advantageous.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) will be advantageous.

• Familiarity with mail merge, spreadsheet management, and basic data analysis will be advantageous.

Education:

• Diploma/Degree in Business Management or related fields of study

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.