A career within Internal Firm Services will give you the opportunity to support core business operations and help ensure an efficient, professional, and well-functioning workplace environment.

Candidates for this role ideally match the skills below:

• Strong organisational and multitasking abilities with the capacity to manage evolving priorities.

• High level of personal responsibility, reliability, and flexibility in working arrangements.

• Professional presence with excellent interpersonal and communication skills.

• Strong attention to detail and a proactive, solutions-oriented mindset.

• Ability to engage confidently with stakeholders at all levels while maintaining discretion and professionalism.

• Awareness of workplace operations, including security, visitor management, and facilities coordination.

If this resonates with you, read our exciting job description. 

What should the Receptionist expect? 

As a Receptionist, you will play a key role as the first point of contact for the firm, ensuring a professional and welcoming environment. This role goes beyond traditional reception duties, requiring a proactive approach to supporting Facilities operations and contributing to the smooth running of the office. 

You will work closely with internal teams and stakeholders, demonstrating flexibility, ownership, and a strong understanding of how your role contributes to the wider business.

Responsibilities 

If you are successful, you will undertake responsibilities which could include a combination of but are not limited to: 

• Managing incoming calls and ensuring queries are handled efficiently and directed appropriately. 

• Welcoming, assisting, and guiding visitors while ensuring a high standard of client experience. 

• Coordinating closely with the Facilities team on administrative and operational matters. 

• Supporting office logistics, supplier coordination, and Facilities-related activities. 

• Monitoring reception and visitor flow with awareness of security and access considerations. 

• Providing general administrative support, including document handling and office coordination tasks. 

• Proactively assisting with day-to-day office needs such as meeting room readiness and supplies. 

• Collaborating and communicating effectively with stakeholders across all levels of the organisation. 

• Upholding the firm’s professional standards, including confidentiality, presentation, and conduct. 

• Performing ad-hoc tasks and adapting to changing priorities as required.

Experience and Qualifications

• A minimum of 1 year of experience in a similar or customer-facing role.

• Candidates with a completed secretarial or administrative qualification will be preferred.

• Good working knowledge of Microsoft Office tools.

• Willingness to work flexible hours to meet business needs.

PwC’s inclusive and collaborative culture fosters continuous learning and development, enabling you to grow and contribute meaningfully to the organisation. Join our team to embark on a rewarding journey where your skills, dedication, and professionalism will be valued and recognised.