At TTI, people come for the opportunity and stay for the culture!

Job Description:

Quality Technician 3

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Georgina, ON| Mon- Fri: 7:00am – 3:30pm schedule| P1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

The Repair/Recon Quality Technician is responsible for following procedures to ensure part and material conformance per specifications utilizing safety standards as required.  The Repair/Recon Quality Technician will demonstrate expert knowledge in multiple disciplines including but not limited to Metrology, Receiving Inspection, Auditing, Warranty Analysis, and Tool Repair process.

What You Will Do

• Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area
• Set up and operate gauges to accurately inspect material and parts, measure tolerances and dimensions of parts per specifications
• Perform preventative maintenance as required
• Manage recordkeeping and update records on system, maintain receiving files and records
• Inspect all incoming material and parts per quality specifications after department receipt
• Perform workplace audits with documented results
• Perform Process Control Plan audits when required
• Daily inspect all quality scrap repair parts from tech benches
• Maintain quality collection list (collect, box, ship, track, etc.)
• Control scrapped or rejected parts until disposition is determined
• Prepare batteries for recycling once they have been evaluated
• Evaluate failed batteries and track data for Quality team
• Conduct troubleshooting training for techs on all new sku’s
• Perform and track RBR tool functional reviews
• Take appropriate corrective action for continuous quality improvement and customer satisfaction
• Know and practice the 5 S’s for industrial housekeeping
• Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards 
• Ability to Identify symptoms of broken or non-conforming parts and investigate root cause.
• Troubleshoot issues mechanical in nature to help identify root causes
• Test and measure mechanical assemblies and components
• Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry.
• Proficient at reading, comprehending, and executing actions of work instructions.
• Understand and utilize Technical Problem-Solving methods to work through problems or issues.
• Operate lab equipment and gages properly and adhere to all safety requirements in the work area.
• Support Lab Cleanliness and Housekeeping
• Perform support activities of the Quality/Reliability team as needed
• Must be able to lift up to 40 pounds

What You Will Bring

• High School or GED diploma required
• Associate’s Degree with a technical focus (CAD, Construction Mgmt., Eng. Tech, etc.) preferred
• Technical certification is preferred
• Quality assurance or quality control experience required
• Vendor/supplier relations experience helpful
• Computer experience required
• Experience using SPC techniques helpful
• Excellent organizational skills required
• Ability to perform work per instructions in a timely manner and with limited supervision
• Able to react to change effectively, handle other tasks and shifts as assigned

What You Will Benefit From

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

• 100% employer-paid health and dental coverage - for you and your family
• Competitive base salary - $33.05 hourly
• Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
• $500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
• Generous paid time off, including vacation, personal days, and volunteer time
• Access to virtual healthcare services - anytime, anywhere
• Exclusive employee perks - including brand discounts & preferred pricing with external vendors
• Education reimbursement program - supporting your continued learning and development

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.