This is a hybrid role, with onsite work averaging three days per week at Farmington Hills Hospital.

While primarily based at Farmington Hills, this corporate position may require periodic travel to other Corewell Health East sites to collaborate on quality and patient safety initiatives.

Are you energized by building strong partnerships, influencing care delivery at the front lines, and turning quality strategy into real-world impact? As a Quality Improvement Specialist Senior - Site Coordinator, you’ll play a pivotal role in advancing high-quality care and exceptional patient experiences across Corewell Health. Serving as the primary quality partner for designated facilities, you’ll establish trusted relationships with site and system leaders, align local priorities with system-wide quality strategies, and help translate organizational goals into meaningful, measurable improvements. Embedded within the sites you support, you’ll act as a connector between operations, clinical teams, and system stakeholders—guiding coordinated improvement efforts that strengthen performance, consistency, and outcomes across the care continuum.

Job Summary

Drives projects throughout the organization including both clinical and non-clinical areas to accomplish measurable quality improvement. Work assignments are typically more complex involving multi-disciplinary teams. Analyzes and measures the effectiveness of existing processes and drives sustainable, repeatable, and quantifiable quality improvement. Collects and analyzes process and/or quality data to initiate, develop, and influence operational practices and procedures that focus on enhanced quality outcomes. Facilitates large improvement projects in coordination with leaders and providers to drive continuous improvement. Flexible in adapting to changing priorities. Mentors colleagues in improvement science application across the organization. Drives strategic quality goal setting to influence strategic priorities.

Essential Functions

• Lead complex, site-based quality improvement initiatives focused on readmissions, patient safety indicators, and publicly reported quality measures, translating data into actionable improvement strategies.
• Conduct extensive chart review, data analysis, and dashboard review (Epic, Excel, and other Microsoft tools) to identify trends, gaps, and opportunities for improvement.
• Analyze, interpret, and clearly communicate quality data, benchmarks, and trends to clinicians and leaders, supporting informed decision-making and measurable outcomes.
• Serve as a trusted partner and liaison between clinical teams, operations, and system stakeholders—facilitating collaboration, influencing practice change, and navigating complex clinical conversations.
• Apply improvement science methodologies to assess current processes, prioritize opportunities, and design sustainable, repeatable, and data-driven improvements.
• Lead and facilitate multidisciplinary improvement projects, including defining goals, milestones, deliverables, and success metrics.
• Research best practices and external benchmarks, including collaboration with other hospitals or organizations, to inform local and system-wide improvement efforts.
• Support regulatory, accreditation, and publicly reported quality programs, including data collection, validation, and submission to external agencies.
• Mentor and coach colleagues in quality improvement methods, fostering a culture of continuous improvement across the organization.
• Adapt to changing priorities while maintaining focus on strategic quality goals and organizational performance.

Qualifications

Required

• Bachelor's Degree or equivalent in Healthcare related field
• 5 years of Quality improvement, performance improvement, project management or related field

Preferred

• Master's Degree in Healthcare related field
• RN – State of Michigan
• 2 years of Participation on improvement initiatives
• CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Open School
• CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Improvement Coach Program
• CRT-Professional in Healthcare Quality, Certified (CPHQ) - NAHQ National Association for Healthcare Quality Certified Professional in Healthcare Quality (CPHQ)

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.