Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

This individual will be responsible for leading quality assurance activities across complex technology initiatives, ensuring solutions are thoroughly validated and aligned with business requirements. This role drives the creation, optimization, and continuous improvement of testing processes, including test planning, defect management, test execution, reporting, and quality governance. The position partners closely with business, technology, and product stakeholders to ensure test coverage, execution readiness, and successful delivery outcomes.

Responsibilities:

• Creates and optimizes test processes including defect management and reporting

• Creates and optimizes test automation frameworks and use of test automation tools

• Leads test planning for complex features that span across the platform or multiple teams

• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)

• Ensures alignment and sign off for test cases from business and other stakeholders

• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance

• Designs test data and ensure data compliance requirements are met on all levels of test environments

• Candidate will also be responsible for test data setup in LLE and must have strong data skills.

Required Qualifications

• 7+ years of experience in Software Quality Assurance, Quality Engineering, Test Automation, or related technology roles.

• 5+ years of experience leading testing efforts for large-scale, complex technology initiatives spanning multiple applications, platforms, or teams.

• Demonstrated experience developing and implementing enterprise test strategies, test plans, and quality assurance processes.

• Strong experience with test automation frameworks and tools supporting UI, API, backend, and database testing.

• Strong SQL and data analysis skills, including data mining, data conditioning, data validation, and troubleshooting of complex data issues.

• Experience designing, provisioning, and managing test data across multiple test environments.

• Experience supporting Lower-Level Environments (LLEs), including test data setup, maintenance, and issue resolution.

• Knowledge of test management and defect tracking tools such as Octane, ALM, Jira, Azure DevOps, or equivalent platforms. Test execution and defect management practices are reflected in internal testing documentation.

• Experience leading defect triage sessions, risk assessments, and issue escalation processes.

• Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and Quality Engineering best practices.

• Excellent verbal and written communication skills with the ability to collaborate effectively across business and technology organizations.

Desired Qualifications:

• Experience with API testing tools such as Postman, REST Assured, SoapUI, or equivalent.

• Experience with automation frameworks utilizing Selenium, Playwright, Cypress, UFT, or similar technologies.

• Ability to translate business requirements into comprehensive testing and test data strategies.

Skills:

• Analytical Thinking

• Business Acumen

• Influence

• Technical Strategy Development

• Test Engineering

• Automation

• Collaboration

• Solution Delivery Process

• Solution Design

• Stakeholder Management

• Agile Practices

• Application Development

• Architecture

• DevOps Practices

• User Experience Design

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: