JOB DESCRIPTION

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 3–4 years of experience as a Quality Engineer in the automotive industry.
• Specific education and training in Quality disciplines, including at minimum ISO/TS 16949 or QS9000, Continuous Improvement, Total Quality Management (TQM), PPAP, FMEA, Control Plans, DOE, and SPC.
• Six Sigma certification strongly preferred.
• Deep understanding of problem-solving methodologies such as 8D, Kepner-Tregoe (KT), and A3.
• Experience with data analysis using Excel, Minitab, and Power BI.

Responsibilities:

• Ensure compliance with all BOS, ISO/TS 16949, and customer-specific requirements.
• Understand plant and customer KPIs and work with the team to meet or exceed performance targets.
• Participate as a Layered Process Auditor as instructed by the Manager.
• Drive continuous improvement across all production quality deliverables.
• Support PPAP package preparation for product submissions, obtaining approval from the Product Service Manager or Quality Manager prior to submission to the customer.
• Develop and update Control Plans and support the Manufacturing Engineer in updating PFMEAs as required.
• Create appropriate inspection and containment plans.
• Utilize all customer-specific systems effectively.
• Conduct capability studies for special characteristics, ensuring proper documentation and compliance with customer and internal requirements, or obtaining written customer deviations when necessary.
• Support continuous improvement of Operation Description Sheets (ODS).
• Identify and apply appropriate statistical tools, mentoring team members on proper application and techniques.
• Serve as the primary interface with assigned external customers for issue resolution.
• Ensure completion of all customer-specific advanced quality planning requirements.
• Prepare and submit 8-D reports to customers in a timely manner.
• Visit customers as needed and facilitate communication between the customer and the plant.
• Initiate Quality Alerts when concerns arise and follow through until resolution.
• Verify all customer return material analyses, including root cause identification and corrective actions.

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