Melrose/Wakefield Hospital, part of the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for over 130 years.  With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center and over 20 locations and 50 specialties, Melrose/Wakefield Hospital offers many opportunities to grow your career.  

Job Profile Summary

​This role focuses on preventing workplace accidents and promotes health and safety awareness and education to individuals within the organization. In addition, this role focuses on performing the following Associate Safety related duties: Prevents workplace accidents and promotes health and safety awareness and education for employees. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment.  The majority of time is spent in the delivery of support services or activities, typically under supervision.  An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education.  Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.

Job Overview

Under general supervision this position develops, coordinates, conducts, and evaluates department training programs and safety-related drills on an as-needed basis.  Provide classroom, scenario-based, and hands-on instruction in CPR, AVADE programs, firearms safety, handcuffing, OC Spray, and other approved Public Safety competencies.  Apply applicable Hospital policies and procedures during training so employees understand both operational techniques and the requirements governing their use.  Willing and able to obtain instructor certification for future classes, programs, equipment, and certifications implemented by the Public Safety Department.

Job Description

Minimum Qualifications:

1. High School diploma or equivalent.

2. Valid state-issued driver's license.

3. Current CPR certification and CPR instructor certification from American Heart Association or American Red Cross.

4. Current AVADE Instructor and AVADE Active Shooter Instructor Certifications.

5. Massachusetts State Police Basic Firearms Safety Instructor Certification.

6. Handcuff/restraint Instructor Credentials from AVADE, Armament Systems and Procedures (ASP), or other Tufts Medicine approved provider or obtain credentials within 90 days of hire.

7. Oleoresin Capsicum (OC) Spray Instructor Credentials from AVADE, Armament Systems and Procedures (ASP), SABRE, or other Tufts Medicine approved provider or obtain credentials within 90 days of hire.

8. Two (2) years of experience providing safety, security, workplace violence prevention, or related training.

Preferred Qualifications:

1. Associate degree in Criminal Justice, Emergency Management, Education, Public Safety, or a related field.

2. Prior experience in healthcare security, hospital public safety, law enforcement, military service, emergency management, or a related field.

3. Previous experience as an instructor, field training officer, training coordinator, supervisor, or designated departmental trainer.

4. Experience conducting healthcare emergency preparedness or Public Safety drills.

5. Experience developing lesson plans, training presentations, competency assessments, practical exercises, and scenario-based training.

6. Additional instructor certifications related to de-escalation, crisis intervention, workplace violence prevention, defensive tactics, emergency preparedness, or specialized Public Safety equipment.

7. Three (3) years of experience providing safety, security, workplace violence prevention, or related training

Hours: Per diem, 8 hours weekly - Flexible Hours/All Shifts.

Location: Melrose/Wakefield Hospital - 585 Lebanon St, Melrose, MA 02176.

What We Offer: 

• Competitive salaries & benefits that start on day one!
• 403(b) retirement plan with hospital match
• Opportunities for growth  
• Tuition reimbursement

• Free Parking

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

1. Plan, coordinate, conduct, and evaluate Public Safety training programs for officers, supervisors, lead officers, and other designated hospital personnel.

2. Develop and facilitate hospital safety and emergency preparedness drills, including scenario-based exercises, tabletop discussions, practical exercises, and competency evaluations.

3. Coordinate drills with Public Safety leadership and appropriate hospital departments to evaluate emergency response procedures, staff readiness, communication, and compliance with established policies.

4. Provide post-drill feedback, identify opportunities for improvement, and assist Public Safety leadership with corrective actions and follow-up education.

5. Conduct CPR instruction, skills evaluations, recertification, and competency training in accordance with applicable certifying-organization requirements.

6. Conduct AVADE Active Shooter / Active Threat Response, AVADE Universal Precautions, workplace violence prevention, situational awareness, de-escalation, personal safety, and other approved AVADE-related programs.

7. Conduct firearms safety training authorized by the Public Safety Department, including safe-handling instruction, policy review, competency training, and department-approved practical exercises.

8. Conduct training in specialized Public Safety equipment, including handcuffs/restraint equipment, OC Spray, and other protective or response equipment subsequently approved by the department.

9. Provide initial, refresher, remedial, and competency-based equipment training and document or certify employee competency when permitted under the applicable instructor certification program.

10. Maintain a comprehensive working knowledge of Hospital and Public Safety Department policies and procedures applicable to Public Safety operations.

11. Incorporate applicable policies and procedures into instructional programs and explain how those policies govern operational decisions, equipment use, emergency response, and employee conduct.

12. Review training materials periodically to ensure curriculum remains aligned with current policies, procedures, department practices, applicable regulations, manufacturer recommendations, and recognized safety standards.

13. Partner with Public Safety leadership to identify training needs based on incident reviews, SafetyNet reports, drills, competency assessments, policy changes, regulatory requirements, equipment implementation, and operational trends.

14. Develop or assist with lesson plans, presentations, instructor guides, practical exercises, evaluation tools, testing materials, and other educational resources.

15. Maintain accurate training records, attendance documentation, certifications, expiration dates, competency evaluations, and other required training documentation.

16. Assist Public Safety leadership by monitoring compliance with mandatory training and certification requirements and provide remedial or supplemental training when performance concerns or knowledge gaps are identified.

17. Demonstrate training techniques in a safe, professional, and controlled manner and ensure practical exercises are conducted using appropriate safety precautions.

18. Attend instructor-development programs, certification programs, train-the-trainer courses, and professional education as directed by Public Safety leadership.

19. Obtain instructor certification for future classes, training programs, equipment, and certifications implemented by the Hospital Public Safety Department within established departmental timelines.

20. Assist with the implementation and rollout of new Public Safety training initiatives, equipment, emergency preparedness programs, workplace violence prevention initiatives, technology, and other departmental competencies.

Physical Requirements:

1. Frequent standing and walking, with the ability to stand and/or walk for extended periods during classroom, drill, and practical training activities.

2. Ability to climb multiple flights of stairs and move throughout hospital buildings and grounds during drills and exercises.

3. Ability to lift up to fifty (50) pounds alone when required.

4. Ability to wear appropriate personal protective equipment and department-authorized protective or training equipment.

5. Ability to safely demonstrate approved physical skills, handcuffing/restraint techniques, OC Spray training concepts, and other specialized equipment competencies within the instructor's authorized scope.

6. Ability to work in indoor, outdoor, confined, and open environments and tolerate limited exposure to the elements.

7. Must be able to work varied or irregular hours on an as-needed basis to provide training across multiple Public Safety shifts and support departmental training needs.

Skills & Abilities:

1. Proficient in communicating, reading, and writing in English.

2. Strong presentation, facilitation, coaching, and interpersonal communication skills.

3. Basic to intermediate computer skills with the ability to create and use presentations, training materials, electronic learning resources, and training documentation.

4. Ability to organize multiple training priorities, maintain records, track certification deadlines, and meet established deadlines.

5. Ability to communicate technical, operational, and policy information clearly to employees with varying levels of experience.

6. Ability to lead classroom instruction, scenario-based training, practical exercises, drills, skills evaluations, and competency assessments.

7. Ability to interpret hospital and departmental policies and apply them to realistic Public Safety scenarios.

8. Strong attention to detail, professional judgment, discretion, and confidentiality.

9. Ability to work independently and collaboratively with Public Safety leadership, clinical departments, hospital staff, and other organizational stakeholders.

10. Ability to adapt training programs as departmental needs, equipment, regulations, technology, and organizational priorities evolve.

About Melrose/Wakefield Hospital

Melrose/Wakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston.  Melrose/Wakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians.

Core to our values, Melrose/Wakefield Hospital’s commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range:

based on full-time equivalent