Job Description

As a Personal Support Worker (PSW) you will be an integral part of the home and community care team. You will support, encourage and provide independence for patients in their homes and community settings by assisting with activities of daily living.  

About the Role:

The Book Off team will be a regularly scheduled group of PSW who will be deployed to cover patients left without a care provider due to Book Off’s and illnesses.  The role will not provide regular scheduled vacation coverage.  Employees will be required to drive in the Hamilton - Niagara - Haldimand - Brant area.

Process:

Book Off employees will not be assigned a regular patient caseload schedule.  Book Off employees will receive their schedule as soon as the Book Off coordinator is aware of a book off.  This could be as early as the evening before or the day of in the morning (by 7am, earlier if possible). The process will be they simply inherit the schedule of the employee that booked Off.  Any assigned\trained\delegated tasks may need to be assigned to an already trained employee. If PSW's complete the book offs prior to end of shift they will be assigned additional work.

What's in it for you: 

• Direct care rate only

• Mileage reimbursement at current PSS rate

• Will work a full shift

Minimum Requirements:

• Must have a car and be okay with travelling all over Niagara and rural areas

• Must be PSW certified (and have experience)

• Must be able to work available schedule

• Cannot have any limitations in terms of clients they can see

• Must have good communication skills and the ability to stand up for themselves

This is a replacement for current position

​ We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Time Type

Compensation Details

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.