Purpose:

To lead the end-to-end planning and delivery of technology projects, ensuring agreed scope, timelines, budget, quality, risks, and business objectives are effectively managed and achieved.

Main Duties and Responsibilities:

• Manage technology projects from initiation and planning through execution, deployment, and closure. 

• Define project scope, objectives, milestones, deliverables, timelines, and resource requirements. 

• Coordinate across business, engineering, architecture, cybersecurity, operations, and vendors. 

• Monitor progress and ensure delivery against agreed milestones and commitments. 

• Identify, assess, and manage project risks, issues, dependencies, and changes. 

• Manage project budgets and track financial performance. 

• Manage vendor deliverables, SLAs, and commercial dependencies. 

• Facilitate governance meetings and provide clear status reporting, including to SteerCo. 

• Ensure deliverables meet agreed quality, change-governance, and regulatory requirements. 

• Coordinate readiness, implementation, and transition activities for production deployment. 

• Maintain project documentation, decisions, risks, actions, and lessons learned. 

• Escalate critical risks and delivery challenges in a timely manner. 

Line ownership: 

• Own and prioritize the product backlog for assigned squads. 

• Translate business objectives into epics, features, and clearly written user stories with acceptance criteria. 

• Define and communicate product roadmap and release scope. 

• Make day-to-day scope and trade-off decisions on behalf of the business. 

• Ensure regulatory and compliance requirements are reflected in backlog items. 

• Accept completed work against defined acceptance criteria. 

• Act as primary point of contact between squads and business stakeholders. 

People Management:

• Participate in the identification and recruitment of key talent for the department. 

• Manage, guide, and support direct reports in line with set policies and procedures. 

• Set performance objectives, provide support, appraise the team, and give regular feedback. 

• Uphold a high-performance working environment and promote the organization’s values. 

Requirements

QUALIFICATIONS:

• Bachelor’s Degree required; Master’s Degree preferred. 

• 6+ years in technology delivery, including end-to-end ownership of complex projects. 

• Experience owning a product backlog and working directly with Agile delivery teams. 

• Payments, banking, or regulated financial services experience.. 

• Professional Certificates (PMP or PRINCE2, plus CSPO/PSPO or equivalent product certification)