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The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you’ll make an impact

• You will be responsible for the execution of orders and projects (management commercially) including cost management, claims, revenue planning, cash flow and coordination of all teams for technical issues, execution, delivery, quality, risk management, Health and Safety, payment etc.

• You will need the execution of warranties or failures as part of the project together with customer and all other Service departments and feeder factories or other Service Centers.

• You will do project meetings and negotiations with customers (internal & external), such as FAT, Kickoff Meetings, Customer Trainings, Closing Meetings.

• You will do sales activities such as up sales, change orders, together with Sales, Controlling, Legal etc., and optimize projects towards cost, Net Working Capital, Cash Flow, COPQ, Payments & Overdue.

• You will collect feedback from customers (NPS Process) and develop project schedule and freeze with respective stakeholders (internal and external) also do storage of all projects related data in organized and compliant storage system.

• You will be coaching and reviewing the work of lower-level professionals and problems faced are difficult and sometimes complex and as the first point of contact to the customer, you ensure customer satisfaction with your open and proactive communication.

• You will be responsible for the successful execution of our diverse troubleshooting cases starting with the custom-er inquiry until the successful completion of site works (leakages, flashovers, broken and more).

• Your tasks include the management of changes to reduce products’ risk and roll out the countermeasure work for related products.

• You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• You hold a bachelor’s degree in engineering (electrical or mechanical).

• Team operation skill to proceed troubleshooting.

• Proficiency in languages: English & Japanese, other of advantage.

More about us

Working Conditions and benefits:

Working hours: 900-1730 (1hr break). Flex time is applicable.

Hybrid working style applicable.

Benefits:

• Employment insurance, industrial injury insurance, health insurance, pension insurance

• Paid leave

• Bereavement leave

• Wedding leave

• Maternity leave

• Spousal maternity leave

• Parental leave

• Nursing care leave

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome to appl Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Yini Cai, LinkedIn - https://www.linkedin.com/in/yini-cai

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