TITLE: Project Coordinator
GRADE: 10
LOCATION: Cebu, Philippines

Key Areas of Responsibility

• Single Point of Contact for low to medium size ATM Deployment projects (SPOC)

• Manages all aspects of installations, de-installations, branding, and reprogramming plans for assigned projects

• Simultaneously manages multiple deployment projects in a “client-facing” role

• Pre-deployment support in terms of reviewing and understanding, and providing some input to the SOW

• Interfaces with clients to detail specific project deliverables

• Reports on project progress to stakeholders and management to ensure KPIs of deliverables are met

• Schedules and facilitates meetings with stakeholders, project team, and others to communicate plans, actions, risks, progress, and issues

• Assists with resolution of issues that may arise during the project, handles all project related escalations per established escalation and communication paths

• Helps keep documentation maintained throughout the length of the project

• Creates and updates project records in QuickBase™ application and uses Oracle™ where required

• Maintains and builds relationships with internal teams and third-party vendors

• Monitors the daily progress of projects

• Analyzes project data and produces progress reports

• Ensures deadlines are met

• Responsible for scheduling, escalations, reporting, procurement, billing, tracking

• Looks for ways to increase the project’s profitability and reduce expenses where possible

• Communicates with shipping, logistics, vendors, manufacturing

• Coordinates all aspects of revisits and reschedules

• Completes the necessary Implementation Coordination tasks

• Tracks and coordinates invoicing, including Change Requests and Out of Scope billing

• Ensures that all budgetary objectives are met, managing to the project P&L and specifically meeting Cost and Margin expectations, adjusting as needed

Basic Qualifications:

• Must have a university degree or College diploma or relevant industry experience

• Must have 2+ years of project coordination/project management experience in ATM deployment or related industry/projects

• Ability to work independently and as part of a team

• Excellent time management and organizational skills

• Ability to adapt to changing environments and timelines

• Excellent attention to detail and analytical skills

• Strong interpersonal skills

• Ability to organize priorities based on deadlines

• Ability to build and influence schedules to meet specific criteria and contract bound timelines

• Solid experience with Microsoft Office Suite (Especially Excel, Outlook, Teams, Word and PowerPoint) and familiarity with other tools such as QuickBase/EPM/ServiceNow

• Strong ability to listen well and give clear and unambiguous instructions to all parties

• Excellent verbal and written communication skills are essential to work closely with team members and managers, and effectively manage problems as they occur

• Excellent customer relationship/organization skills

• Excellent track record of project success

• Strong sense of urgency and integrity

Preferred Qualifications:

• Industry-standard certification such as PMP (Project Management Professional) or CAPM (Certified Associate in Project Management).