Project Role : Project Control Services Practitioner
Project Role Description : Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model.
Must have skills : Managed File Transfer
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Role: GlobalScape MFT Support Engineer
Experience: 3–8 Years

Primary Skill: GlobalScape-eFT (MFT)
Secondary Skills: SFTP, PGP, Windows, ServiceNow, ITIL, EDI/B2B Integration Support

Key Responsibilities
Provide L2/L3 support for GlobalScape EFT/MFT platforms
Monitor and troubleshoot file transfer failures
Manage SFTP, FTPS, FTP, HTTPS, PGP, and certificates
Support trading partner onboarding and connectivity testing
Handle incidents, service requests, RCA, and changes
Maintain SOPs, operational reports, and support documentation
Coordinate with infrastructure, network, and business teams
Required Skills
Hands-on GlobalScape EFT/MFT administration and support
SFTP, FTPS, FTP, HTTPS, PGP, SSL/TLS Certificates
Windows Server administration
Basic Linux knowledge
ServiceNow or other ITSM tools
ITIL processes (Incident, Problem, Change)
Preferred Skills
AMS / Production Support
EDI/B2B Integrations
PowerShell or Shell scripting

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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