The USC Roski Eye Institute, Department of Ophthalmology is seeking a Project Assistant to join its team.

Working directly under the supervision of Dr. Benjamin Xu, the Project Assistant supports study-related activities and acts as the liaison between study investigators and participants in a large, multicenter randomized controlled trial in ophthalmology, including 2-year longitudinal studies. The Project Assistant tracks study progress, supports participant recruitment, scheduling, and retention, and assists with data collection and management.

The successful candidate will be motivated, pro-active, resourceful, and detail-oriented.  The position requires excellent organizational and communication skills with the ability to be decisive and adaptable.  Candidates should have experience with study or project coordination, participant communication, and data collection procedures.

This role is critical to obtaining a high participation and retention rate in the study.

Essential job duties include, but are not limited to:

●      Supports study-related activities and acts as a liaison between study investigators and participants.

●      Tracks study progress, and maintains contact information and records of participants in the 2-year longitudinal studies.

●      Assists in coordinating participant activities, including recruitment, correspondence, screening, and orientation.

●      Contacts participants to remind them of upcoming clinic visits, schedules make-up visits when visits are missed, and coordinates with external providers as needed.

●      Facilitates participant exams on the day of their clinical visits and collects pertinent information from participants through interviews, tests, surveys, or questionnaires.

●      Advises on issues regarding communication, recruitment, and retention.

●      Helps coordinate and implement outreach programs in the Los Angeles County (LAC) Department of Health Services (DHS) community to increase screening participation.

●      Follows established data collection and management procedures to prepare, collect, record, and enter data; performs research data extraction; cleans and edits data and performs basic analysis.

●      Maintains databases and other records for reporting and compliance purposes, and generates reports according to project schedules or on an ad hoc basis.

●      Assists in preparing technical documents, arranges and attends study meetings, and orders supplies and equipment.

Required Qualifications:

●      High school diploma or equivalent.

●      1 year of related work experience.

●      Knowledge of data collection procedures.

Preferred Qualifications:

●      Bachelor’s degree.

●      Experience with computer programming, data analysis, or scientific research.

●      Experience interacting with patients.

●      Excellent communication skills – both written and verbal.

●      Speaks Spanish at a proficient or fluent level.

●      Practices a high level of integrity and honesty in maintaining confidentiality.

●      Ability to multi-task effectively and demonstrate strong organizational skills.

●      A cooperative and team-oriented attitude.

●      Experience with production of technical documents.

Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.

This position is hybrid on-site and employee must report to work at the USC Health Science Campus in Los Angeles, CA when scheduled. Work hours and on-site days may be subject to change depending on business needs.

The hourly rate range for this position is $25.96 - $31.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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