Production Engineer SAP  (f/m/x)

DB Global Technology is Deutsche Bank’s technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.

We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.

The SAP Engineer designs and implements technical solutions and configures applications in different environments in response to business problems. With the partial/ full ownership of Production platforms, Senior Engineer is required to ensure environment stability, expeditious and timely resolution of Production issues, ensuring minimal downtimes and continuity of services. Further the Senior Engineer investigates, proposes and implements various solutions, standardizing where possible, to ensure stability and reliability of the application platforms.  The person performing the role may lead delivery of other members of the team and control their work where applicable.

Responsibilities

• Supports the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures.
• Works with Delivery Services e.g. (Fabric, Infrastructure, Cloud) on improvements to service availability and resilience
• Owns the logs that track manual tasks, remediation and system improvement
• Second line of defence for Incident Management – gathering data for investigation and identification of root cause through to resolution
• Defines and creates Run Book entries and knowledge articles based on incidents experienced in the production environment
• Carries out deep technical analysis of the production to identify performance, stability and resilience enhancements
• Assists in design and creation of NFRs through identification of further requirements
• Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution.
• Facilitates recovery, following resolution of incidents.
• Documents and resolve incidents according to agreed procedures.
• Assesses, analyses, develops, documents and implements changes based on requests for change. 
• These could be technical and/or functional solutions as provided by Development and/or other Production Engineers ensuring segregation of duties
• Configure the application in response to business and/or technical problems and in accordance with provided requirements and agreed design principles
• Act as an SRE (Site Reliability Engineer)  to drive production excellence.
• Investigates problems in systems, processes and services.
• Ensures PIR reporting and Root Cause Analysis
• Assists with the implementation of agreed remedies and preventative measures. 
• Attends Program Meetings to prioritize owned stability and performance enhancements as identified in production
• Use the tools and techniques for specific areas of release and deployment activities.
• Administers the recording of activities, logging of results and technical activity documents undertaken.
• May carry out early life support activities such as providing support advice to initial users.
• Builds keep list of NFRs and ensure adherence through design forums
• Reviews requirements and specifications and defines test conditions
• Analyses and reports on test activities and reports risk and issues associated with own work.

Skills

• 5+ Years of SAP experience, with ability to drive the right level of SAP Production engagement and controls within the Production organization.
• Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
• Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.
• Experience in IT delivery in a large enterprise working on mission-critical IT systems working in an Agile environment.
• Proven history of working in a delivery model based on agreed Service Level agreements and working to continuously improve the efficiency and quality of service delivered.
• Sound understanding of Production management processes and controls in large organizations.
• Strong experience of envisioning and driving full stack automation in medium to large sized groups.
• Excellent problem-solving skills in a distributed, multi-technology ecosystem
• Solid understanding of SAP BW module (Preferably SAP Certified) 
• Extensive experience and Knowledge in BW4HANA
• Strong Experience working on SAP ECC 6.0 and S4 (1809 or above versions preferred)
• Working experience in AO and Webi
• Strong understanding on Job scheduling, monitoring processes
• Basic ABAP Debugging Skills

Well-being & Benefits

Emotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health

• Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
• A professional, passionate, and fun workplace with flexible Work from Home options.
• A modern office with fun and relaxing areas to boost creativity.
• Continuous learning culture with coaching and support from team experts.

Physically thriving we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive

• Private healthcare and life insurance with premium benefits for you and discounts for your loved ones.

Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open new perspectives and strengthen our self-confidence and wellbeing.

• Enjoy retailer discounts, cultural and CSR activities, employee sport clubs, workshops, and more.

Financially secure: we support you in meeting personal financial goals during your active career and for the future

• Competitive income, performance-based promotions, and a sense of purpose.
• 24 days holiday, loyalty days, up to 3 health days, bank holidays (including weekdays for weekend bank holidays).

#LI-DNI

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.