Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

Ares is seeking an Associate Vice President, Product Manager to join the Investor Lifecycle team within Client Platforms, the engineering team responsible for all Client facing systems within Ares, including Sales, Marketing, Client Reporting, and Digital/Web platforms. Reporting to a Vice-President, Product Manager, this role will be responsible for defining and delivering technology solutions that improve the end-to-end investor experience, with an initial focus on Ares employee co-invest onboarding and servicing and the Investor Portal.

The Product Manager will own and manage the product roadmap and backlog across the employee co-invest lifecycle, partnering closely with business stakeholders, technology teams, and platform owners to translate business needs into scalable digital capabilities. The role will span both Salesforce-based internal workflows and data capabilities and external facing Investor Portal experiences implemented outside of Salesforce, requiring the Product Manager to think holistically across platforms rather than within a single application.

The ideal candidate brings strong product management discipline, experience translating complex operational processes into intuitive technology solutions, and the ability to operate effectively between business, product, design, engineering, and platform teams.

Reporting relationships

Reports to: Vice-President level Product Manager

Primary functions & responsibilities

Product Management & Business Partnership (35-45%) 

• Partner with business stakeholders to understand strategic priorities, operational challenges, and opportunities for improvement. 

• Support product roadmap planning, prioritization, and delivery activities for assigned business capabilities. 

• Collaborate with product leadership to evaluate and prioritize initiatives based on business value, strategic alignment, effort, and risk. 

• Develop a deep understanding of investor lifecycle business processes, user needs, and technology capabilities. 

• Identify opportunities for process improvement, automation, operational scale, and enhanced client and advisor experiences. 

• Support business case development and help define success metrics for key initiatives. 

• Track adoption and business outcomes for delivered capabilities and recommend future enhancements. 

Business Analysis & Solution Definition (30-40%) 

• Lead requirements gathering sessions, workshops, stakeholder interviews, and discovery activities. 

• Document current-state and future-state business processes, workflows, and functional requirements. 

• Translate business needs into epics, user stories, acceptance criteria, and actionable backlog items. 

• Facilitate stakeholder alignment and drive resolution of business and functional questions. 

• Partner with architecture and engineering teams to ensure proposed solutions align with business objectives. 

• Coordinate user acceptance testing and validate delivered functionality against defined requirements. 

• Maintain accurate documentation, process artifacts, and product knowledge. 

Solution Delivery & Platform Enablement (15-20%) 

• Partner with engineering teams throughout the software development lifecycle, including planning, design, testing, release, and adoption. 

• Participate in backlog refinement, sprint planning, release readiness, and deployment activities. 

• Support platform governance, change management, and user adoption initiatives. 

• Collaborate with data, integration, and engineering teams to ensure end-to-end solution effectiveness. 

Leadership & Organizational Contribution (5-10%) 

• Promote best practices across product management, business analysis, and solution delivery disciplines. 

• Mentor junior team members and contribute to knowledge-sharing initiatives. 

• Build domain expertise and progressively assume broader ownership of business capabilities over time. 

• Contribute to the ongoing development of the Client Platforms Technology product management function. 

• Remain current on Salesforce capabilities, industry trends, and emerging technologies, including AI-enabled tools and productivity solutions. 

Qualifications

Required Qualifications 

• 6-9 years of relevant experience in Product Management, Business Analysis, Salesforce Administration, CRM, Consulting, or related technology roles. 

• Demonstrated experience partnering with business stakeholders to define and deliver technology solutions. 

• Strong experience gathering requirements, defining business processes, and translating business needs into actionable delivery plans. 

• Experience working within Agile delivery frameworks and managing product backlogs. 
• Hands-on experience using Jira to manage epics, features/stories, backlog prioritization, and Agile delivery.

• Working knowledge of Salesforce Sales Cloud and/or Service Cloud. 

• Strong communication, facilitation, stakeholder management, and problem-solving skills. 

• Ability to influence outcomes and build alignment across business and technology organizations. 

Preferred Qualifications 

• Salesforce Business Analyst Certification. 

• Salesforce Advanced Administrator Certification. 

• Experience within asset management, wealth management, financial services, or fintech organizations. 

• Experience supporting Distribution, Relationship Management, Client Service, Marketing, or Operations teams. 

• Familiarity with enterprise integrations, data platforms, and analytics solutions. 

• Experience contributing to product roadmaps, prioritization activities, or business capability planning. 

• Experience operating within highly regulated environments. 

• Demonstrated commitment to continuous learning, professional development, and adoption of emerging technologies. 

Education

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field.

Reporting Relationships

Compensation

$160,000 - $180,000

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.