As a Process Associate you will work closely with your colleagues abroad helping them to administratively support their sales process (from contract creation up to the billing part). In this way you can have a great impact on the quality of our brand and processes in front of our customers and thus help to improve the flow of urban life in the world.

What would be your daily responsibilities?

• Creating customer accounts and responding to internal requests;

• Administrating and modifying important contracts (in SAP);

• Managing master data and analyzing potential errors (in MS Excel);

• Supporting billing/invoicing process to ensure end-to-end process;

• Providing back-reporting and quality checks;

Qualifications and Skills:

• Strong customer service mindset with excellent interpersonal and communication skills. (Italian C level, English B level)

• Attention to detail and a meticulous approach to document preparation and management.

• Proficiency in using different software and systems for data entry, document creation, and communication. (Microsoft 365)

• Ability to adapt and learn new tools quickly to support efficient workflow processes.

• Strong organizational skills to manage multiple tasks and prioritize effectively.

• Collaborative attitude and willingness to work closely with teams and stakeholders

We offer you the basic salary starting from 1 550 EUR/gross, but the final compensation will be agreed with regard to your experience.

Apart from the strong support in your induction and training, ability to work with great team leaders and colleagues, we also offer you the following benefits:
 

• International working environment (over 25 nationalities in house);

• Finish working culture with strong tradition and innovative spirit;

• Job rotation opportunities (career growth support);

• Interesting language learning budget (courses);

• Regular soft & hard skills training available for you;

• Cafeteria - Online Benefit portal (different brands/partners to shop);

• Annual Performance Bonus;

• Extra vacation day & sick days.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html